Application Engineer (HYBRID TO MA)

About the role

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Digital Transformation department and Information Technology organization is seeking an Application Engineer to join our growing team in our Worcester office, in a hybrid work arrangement.

Responsibilities

• Develop and enhance applications based on business and technical requirements
• Partner with senior engineers and team members to design practical, scalable solutions
• Perform hands-on development, including configuration, scripting, and implementation
• Contribute to solutions that improve efficiency, including automation and workflow capabilities
• Support the design and implementation of automation solutions, including unattended processes, as part of broader application delivery
• Ensure quality through unit testing, code reviews, and development best practices
• Follow SDLC practices, including requirements gathering, design, development, testing, and deployment
• Troubleshoot and resolve defects identified during QA and business validation
• Collaborate with team members and stakeholders in an Agile, team-oriented environment
• Support production releases and ongoing application stability
• Identify opportunities to improve processes, tools, and team efficiency
• Continuously build technical knowledge, including emerging technologies such as AI-assisted coding
• Build knowledge of P&C insurance concepts and internal systems

Requirements

• 2+ years of experience in application development, data, automation, or related technical roles
• Bachelor’s Degree in Computer Science, Computer Engineering, or related field preferred
• Demonstrated curiosity, initiative, and strong desire to learn and grow technical skills
• Interest in automation, process improvement, and modern development approaches
• Exposure to or interest in GenAI tools or AI-assisted development, such as Copilot Studio
• Ability to analyze problems and develop effective solutions with appropriate guidance
• Ability to work effectively in an Agile, collaborative environment
• Strong communication, organization, and interpersonal skills
• Attention to detail and commitment to quality
• Experience building or configuring software solutions, either through traditional coding or low-code platforms
• Familiarity with version control (e.g., Git) or similar collaboration tools
• Working knowledge of SQL and relational database concepts
• Familiarity with software development lifecycle practices, including testing and code quality
• Some understanding of APIs or system integrations
• Some understanding of Cloud, especially Azure
• Experience working in Agile environments

Qualifications

• Ability to troubleshoot issues and work through technical problems
• Microsoft Power Platform (PowerApps, Power Automate, PowerBI) Automation concepts, workflow tools, or process orchestration
• Data integration or data processing experience
• Scripting or configuration-based development
• Experience working in Agile environments

Skills

• Scripting or configuration-based development
• Data integration or data processing experience
• Automation concepts, workflow tools, or process orchestration
• Microsoft Power Platform (PowerApps, Power Automate, PowerBI)

Benefits

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: Medical, dental, vision, life, and disability insurance; 401K with a company match; Tuition reimbursement; PTO; Company paid holidays; Flexible work arrangements; Cultural Awareness Day in support of IDEOn-site medical/wellness center (Worcester only); Click here for the full list of Benefits

Career Development

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

EEO Statement

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy

To view our privacy policy and online privacy statement, click here.

Compensation

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.