Application Engineer, Automation

Position Summary

Mobile Automation is responsible for the implementation of automation systems based on co-developed and/or pre-defined application scopes. The position supports the Associated Solution Engineering Team, and third-party Application Teams by accessing customer sites, performing customer implementations, and providing remote and onsite post implementation support. The position requires day-to-day interaction with customer contacts, internal CSI resources, internal and external service management teams, and partner organization support.

Responsibilities

• Self-starter displaying ownership for all facets of the role including but not limited to technical issues, customer issues, and documentation in an evolving role.
• Identifies and quantifies proposed customer benefits and creates, utilizes, and maintains tools to quantify these benefits.
• Works with partners to develop complete solutions.
• Defines and documents best practices and standard work documentation and drive continuous improvement.
• Maintain expert level of product knowledge and applications.
• Trains other employees, partners and advocates as required.
• Possesses effective written and oral communication skills.
• Has the ability to present technical material to a technically diverse audience.
• Consistently exhibits a team-oriented, customer focus with strong attention to detail.
• Leads and manages resources to efficiently provide application and implementation services for defined product categories. Ability to build strong relationships with internal and external resources.
• Maintains a strong working knowledge of equipment and service offerings within the competitive marketplace.
• Represents Associated professionally in internal and external business meetings.
• Actively participates in team activities that promote a sense of team building amongst the Associated Team.

Qualifications

• Knowledge of Automated systems with concentration in the product lines Mobile Automation supports (AGV’s,VLM’s, and ASRS).
• Knowledge of API and PLC controls.
• Knowledge of comprehensive warehouse management, distribution, and/or material handling industry.
• Knowledge of Microsoft Office applications including Excel, Outlook, PowerPoint and Word.
• Skilled in excellent written, verbal, presentation and listening skills to communicate with team members, customers, vendors and subcontractors.
• Skilled in time-management and maintenance of project deadlines. Ability to organize goals, objectives, and execution plan of a project and to build business.
• Able to work with all levels of an organization, both internally and externally.
• Able to take a leadership role and represent integrity, honesty, teamwork, and motivation.
• Able to work with all buying influences, handle enterprise accounts, and close multi-million-dollar deals.
• Able to identify ‘key players’ at a customer organization and identify critical issues to be addressed through Associated’s offerings.
• Able to analyze raw data for the use of developing customer solutions to provide for project application.
• Able to apply sound judgment and reasoning.
• A minimum of a bachelor’s degree is required; Industrial Engineering Degree preferred.
• A minimum of 5 years of experience in the distribution or material handling industry with an understanding of the application of warehousing technology and an aptitude for selling.