Application Engineer

Responsibilities

• Provide technical and application support to Keysight customers using industry-leading test and measurement solutions, including oscilloscopes, BERTs, pulse pattern generators, and photonics test equipment.
• Troubleshoot complex measurement, validation, and test challenges related to high-speed digital and optical communication technologies, helping customers achieve successful outcomes.
• Collaborate with customers to understand technical requirements, recommend solutions, and provide guidance on best practices for test, measurement, and automation applications.
• Partner with a team of engineers to ensure customer inquiries and support requests are addressed promptly and resolved effectively.
• Create, maintain, and publish technical knowledge articles on the Keysight Support Portal to enable customer self-service and help customers resolve test and measurement challenges more efficiently.
• Deliver exceptional customer experiences through responsive communication, technical expertise, and a customer-focused approach.

Qualifications

• Successful candidates will possess most or all of the following qualifications:
• Bachelor’s degree in Electrical Engineering, Physics, Optical Engineering, Photonics, or a related technical discipline; Master’s degree preferred, PhD a plus.
• 5+ years of relevant experience, with 8+ years preferred, in application engineering, design validation, test engineering, signal integrity engineering, or related technical roles.
• Hands-on experience with electronic and optical test and measurement equipment, including oscilloscopes, BERTs, arbitrary waveform generators, and related test solutions.
• Experience with physical layer design, validation, and troubleshooting of high-speed digital communication technologies such as Ethernet (IEEE and OIF), PCIe, USB, HDMI, DDR, or similar protocols.
• Experience with signal integrity analysis, high-speed serial communications, and physical layer validation is highly desirable.
• Experience with optical communications, photonics testing, optical networking, or fiber-optic technologies is highly desirable.
• Programming and automation experience using one or more languages such as Python, MATLAB, C#, or C++.
• Strong analytical and troubleshooting skills with the ability to diagnose complex measurements and test challenges.
• Demonstrated ability to work directly with customers in a technical support, consulting, application engineering, field engineering, or other customer-facing engineering environment.
• Excellent written and verbal communication skills, with the ability to explain advanced technical concepts to customers, engineers, and cross-functional teams.
• Self-motivated learner with a passion for developing expertise in emerging technologies, test methodologies, and Keysight solutions.
• Able to work independently, manage multiple priorities, and support multiple customer engagements simultaneously.

Spanish and/or Portuguese Language Skills

Spanish and/or Portuguese language skills are a plus, as the team supports a diverse international customer base.