Application Engineer

Job Summary

Allied Universal® is hiring an Application Engineer to support installation and service teams with software integration, ensuring seamless operation between multiple software applications.

Responsibilities

• Configure LAN and wireless networks to ensure reliable connectivity and performance
• Diagnose and troubleshoot system issues for optimal functionality
• Collaborate with project teams and end users to support software deployment and usage
• Resolve software-related issues, engaging technical resources when necessary
• Escalate critical problems promptly to minimize project impact
• Cookordination project timelines and resources with the management team for efficiency
• Lead end-user training and manage licensing to ensure successful adoption and continuous development

Qualifications

• High school diploma or equivalent
• Certification(s) with access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, Software House, or similar
• Minimum of three (3) years of experience programming and troubleshooting access control and video systems
• Advanced knowledge of industry-leading security system and equipment providers
• Decision-making and problem-solving ability
• Ability to read and understand advanced technical information and documentation
• Proficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)
• Excellent verbal and written communication skills, with internal and external stakeholders
• Ability to establish and maintain effective working relationships with both internal and external customers

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

About the Role

This position offers a rewarding career opportunity within a valued team, integrating advanced technology to enhance security and protect what matters most.

Schedule

Flexible work schedule to accommodate the needs of the installation and service teams.

Pay

Competitive compensation package including medical, dental, vision, basic life, AD&D, retirement plan and disability insurance, eight paid holidays annually, five sick days, and four personal days, plus vacation time offered at an accrual rate of 3.08 hours biweekly.