Application Analyst II

Req #: 0000268573 Category: Information Technology and Systems / Clinical Informatics Status: Full-Time Shift: Day Facility: RWJBarnabas Health Corporate Services Department: IT S Clinical Third Party Apps Pay Range: $91,400.00 - $128,200.00 per year Location: 1 HAMILTON PLACE, HAMILTON, NJ 08690 Job Title: Application Analyst II Location: RWJ - Hamilton Department Name: IT S Clinical Third Party Apps Req #: 0000268573 Status: Salaried Shift: Day Pay Range: $91,472.00 - $129,204.00 per year Pay Transparency The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. The Application Analyst II supports the design, build, configuration, testing, implementation, and ongoing support of clinical applications across RWJBarnabas Health, with a focus on STERIS SPM, STERIS Endo, PillCam, and ProVation. Working with moderate supervision, the Application Analyst II partners with clinical operations, Informatics, training teams, and technical stakeholders to maintain application functionality, optimize workflows, troubleshoot issues, and support enhancements, upgrades, and system changes. As an Application Analyst II, a typical day may include: Supporting and maintaining STERIS SPM, STERIS Endo, PillCam, and ProVation applications and related clinical workflowsDesigning, building, configuring, testing, and supporting assigned clinical applicationsTroubleshooting application, integration, workflow, and customer issues and recommending appropriate solutionsPartnering with clinical Operations, Informatics, training teams, and application peers to align system functionality with clinical workflowsSupporting application upgrades, enhancements, testing, system modifications, and ongoing maintenanceProviding go-live, post-go-live, and on-call application supportManaging application support tickets while providing timely customer updates and detailed resolution documentationDeveloping test scripts, future-state workflows, change readiness materials, and project documentationDocumenting build decisions, workflow changes, issues, risks, enhancements, and system modificationsFollowing established change control, application governance, and issue management processesSharing application knowledge and serving as a resource for Level I analysts This Role Might Be For You If You have hands-on experience supporting STERIS SPM, STERIS Endo, PillCam, and ProVationYou understand clinical application workflows and enjoy translating operational needs into technical solutionsYou enjoy troubleshooting clinical application, workflow, and system issuesYou can independently manage moderately complex application support and build assignmentsYou are comfortable balancing application support, testing, upgrades, enhancements, and customer needsYou communicate effectively with clinical users, operational teams, and technical stakeholders To Be Considered for the Application Analyst II position, you must have: Associate’s degree with 2+ years of relevant work experienceExperience with STERIS SPM, STERIS Endo, PillCam, and ProVationExperience supporting clinical applications, system build, configuration, testing, or related application activitiesKnowledge of clinical system workflows and processesAbility to independently support assigned application work with moderate supervisionStrong application troubleshooting, analytical, and problem-solving skillsAbility to document system changes, workflows, issues, risks, and resolutionsStrong verbal and written communication skillsApplicable application certification, or ability to obtain certification as required for the assigned applicationAbility to maintain required certification through New Version Training (NVT), as applicable Preferred Qualifications Bachelor’s degree or equivalent relevant work experience3+ years of clinical application, system build, application support, healthcare IT, or related experienceHealthcare IT experienceExperience supporting application implementations, upgrades, enhancements, and go-livesExperience with application testing, change control, issue management, and governance processesClinical licensure, when applicable Why You'll Love Working With Us At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health. Paid Time Off (PTO)Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey, whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer RWJBarnabas Health is an Equal Opportunity Employer