Application Analyst

About the role

Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

As part of our Information Services team, the Application Analyst is responsible for ensuring that software applications are functional for the employees who use them. This requires working with end users to understand their requirements, how they use the application, and what operational practices might need to be adjusted to increase workflow efficiency. The Application Analyst assists with evaluating new software applications and upgrades or customizations of existing applications to ensure optimal usability for our employees. This position requires basic knowledge of clinical practices, the ability to integrate user needs with software features, and strong analytical skills. This role will contribute to the implementation and long-term support of new and existing software systems.

Responsibilities

• Works with end users to identify functional requirements for agency software applications.
• Assists in configuration and ongoing development of agency software applications.
• Serves as the agency liaison to vendors of agency software applications.
• Communicates agency and end user requirements to internal and external developers.
• Recommends modifications to existing operational practices as needed to optimize the use of agency applications.
• Provides Tier II technical support.
• Develops training material and provides staff instruction.
• Creates and maintains supporting documentation.

Requirements

• Bachelor’s degree in computer science, data analytics, or related field.
• Three years of experience or training, with experience in the healthcare industry preferred.
• Basic knowledge of clinical practices.
• Strong analytical skills and ability to integrate user needs with software features.
• Must complete a post-offer, pre-employment drug screen and background check in compliance with state and federal law (refer to WAC 388-113-0020 through 388-113-0030 for disqualifying criminal convictions and pending charges, and RCW 49.44.240 for pre-employment drug screening requirements).

Schedule

On-site office position, Monday – Friday, 8:00 AM – 5:00 PM.

Benefits

• Training and Development
  • A variety of career opportunities in a wide range of settings with room for mobility and promotion.
  • Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs.
• Innovative Program & Services
  • Strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment.
  • Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment.
  • Joint Commission-accredited organization committed to continuous quality improvement.
  • Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services.
• Excellent Benefits
  • Competitive salaries within our communities and industry.
  • Healthcare coverage for employee and qualified family members.
  • Generous vacation, paid holiday, and sick leave policies.
  • Access to Employee Assistance Program services.
  • Agency-funded retirement plan with contributions equal to 5% of compensation.
  • Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation.
  • Agency-funded life and disability insurance program.