Application Analyst

About the role

At Associated Electric Cooperative, we're committed to providing reliable energy to the communities we serve with passion and precision. We're a tight-knit team dedicated to keeping the lights on and the energy flowing smoothly across our expansive network!

Responsibilities

• Manage and support Microsoft 365 products, including SharePoint, Teams, OneDrive, Exchange, and related productivity tools.
• Partner with business stakeholders to understand needs, gather requirements, and translate them into practical technology improvements.
• Support SharePoint sites, intranet content, permissions, governance, migrations, and related content structures.
• Provide advanced troubleshooting and coordinate resolution for complex service issues and escalations.
• Monitor Microsoft 365 changes and assess impact on users, support processes, and business workflows.
• Cook up updates and initiatives while maintaining strong organization.
• Communicate complex technical concepts clearly.

Requirements

• Achieved an Associate's degree in STEM or equivalent technical training, certifications, or experience.
• Experience in an Application Analyst, Technology Analyst, Business Systems Analyst, Product Analyst, or similar enterprise technology role.
• Hands-on Microsoft 365 experience, preferably with SharePoint, Teams, OneDrive, Exchange, administration, governance, or service support.
• Experience gathering requirements, analyzing business needs, and turning them into clear technical or process improvements.
• Strong organizational and prioritization skills, with the ability to manage competing support, project, and stakeholder requests.
• Excellent written and verbal communication skills, including the ability to explain technical topics to non-technical audiences.
• Strong analytical and problem-solving skills, including troubleshooting across multiple systems or teams.
• Ability to work independently with limited coaching while contributing to shared team ownership and knowledge transfer.

Qualifications

Equal Opportunity Statement: AECI is fully committed to the concept and practice of equal opportunity in all aspects of employment. Please reference the contact information below if you require assistance in filling out an application. Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to an appointment. An equal opportunity employer and provider/disability/veteran.