Applicant Services Representative

Responsibilities

• Aid in researching the background screening process through outbound contact (calls and emails) to gather necessary information.
• Support applicants undergoing the background screening process in a call center environment, handling both incoming and outgoing communications.
• Complete other daily tasks assigned by supervisors.
• Compose professional emails quickly and efficiently.
• Review and evaluate the documentation and information required for the background screening process.
• Communicate with applicants via email and phone regarding their background checks and conduct further required research.
• Maintain and document detailed notes in the system regarding correspondence with applicants.

Requirements

• Strong attention to detail.
• Ability to work in a fast-paced, inbound/outbound call center environment.
• Ability to achieve and maintain high volume production.
• Ability to multitask effectively.
• Proficiency in operating and navigating computers and internal software.
• Excellent verbal and written communication skills.

Qualifications

• Minimum high school diploma or equivalent.

Skills

• Microsoft Office proficiency.

Benefits

• Medical, dental, and vision coverage with spouse/family options.
• 401K plan with generous company match.
• Flexible spending accounts.
• Voluntary insurance coverage plans (life, disability, etc.).
• Paid lunch breaks.
• Paid time off.
• Paid holidays.
• Paid training program/ internal employee development.
• Overtime options available.
• Casual dress code.
• Flexible work schedules.
• RushBus scheduled service from Septa Bus Route 22 and Regional Rail.
• Employee referral bonus program.
• Discounts through partnerships & neighborhood business programs.

Additional Information

• All candidates are subject to a drug test and a background screening.
• EEO M/F/Disabled/Veteran.

Job Type

Full-time

Pay

$15.00 per hour

Benefits

• 401(k) with matching.

Work Location

Hybrid remote in Warminster, PA 18974