Appliance Service Technician

About the role

ABW Appliances is a family-owned business that has been growing into an industry leader since 1968. We provide the best in luxury appliances, quality appliance installation, and dependable service within the Baltimore-DC Metro areas.

Responsibilities

• Provide in-home diagnosis and repair of various home appliances.
• Maintain high-quality customer service and care.
• Advise customers on the proper operation of their products to extend the life of the appliances.
• Provide cost estimates for repairs and collect payment and/or payment information from customers for work performed.
• Utilize laptops/tablets to complete daily service tickets and other reports as required.
• Maintain company provided vehicle and uniforms.
• Variety of other duties as assigned.

Requirements

• 3+ years of Appliance Repair experience preferred.
• Required Certifications: Refrigeration, Sealed System Certified.
• Working mechanical knowledge, including the use of a computer, tools, and test equipment.
• Able to effectively communicate both verbally and in writing.
• Must possess and maintain a valid driver’s license and clean driving record.
• Clean background check and drug test.
• Must be at least 18 years of age.
• Able to lift/move products weighing 50+lbs.

Qualifications

• Ability to lift/move products weighing 50+lbs.
• Physical Demands: The employee will be required to stand, walk, sit, reach overhead, climb or balance, stoop, kneel, crouch or crawl.

Benefits

• Comprehensive health insurance (medical, dental, vision)
• Basic Life Insurance with Short-term and Long-Term disability
• Performance Bonuses
• 401k enrollment with employer match
• Paid Time Off (vacation, sick and safe leave, and some holidays)

Pay and Schedule

• Job Type: Full-Time
• Compensation: $24 - $30 an hour, based on experience
• Schedule: M-F, rotating Saturdays