Appliance Repair Technician

About the role

We are seeking a self-motivated Appliance Repair Technician to diagnose, troubleshoot, and repair domestic premium appliances at customer locations.

Key responsibilities

• Travel locally to service Miele equipment using factory training, manuals, and digital tools.
• Level, adjust, and connect appliances including plumbing, gas, and electrical components.
• Install equipment and educate customers on proper use.
• Maintain company vehicle, tools, and inventory, ensuring safety and organization.
• Accurately complete service and warranty documentation.

Qualifications and skills

• Valid driver's license and high school diploma or GED.
• Basic plumbing and electrical knowledge.
• Proficiency in Microsoft Office and basic math.
• Strong communication, multi-tasking, and customer service skills.
• Ability to work professionally, manage difficult situations, and be self-motivated.

Working conditions and physical requirements

• Work primarily in customers' homes, with exposure to varying environmental conditions.
• Occasional physical activities including lifting up to 50 pounds regularly and over 100 pounds occasionally, climbing stairs, and working off elevated surfaces.
• Ability to handle repetitive hand movements and work with bio-hazards for some roles.

Compensation and benefits

• $50,000 to $69,000 annually, with comprehensive health, dental, vision, life, and disability insurance, 401k matching, PTO, holidays, employee discounts, and wellness programs.