Appliance Repair Technician

La Mesa, CA 91943, United States

About the Role

Do you get excited when figuring out how things work? Do you love the challenge of troubleshooting something that’s broken? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is seeking Appliance Repair Technicians who value working with a great team, having fun while you work, and protecting your free time. No nights or weekends!

Responsibilities

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• Previous experience of one year or more in appliance repair is a plus.

Skills

• Exceptional Customer Service: Deliver a great customer experience by showing empathy and accurately diagnosing and solving problems.
• Getting from Diagnosis to Solution: Help customers understand what needs to be done to resolve their issues quickly.
• Quality of Work: Use critical thinking and problem-solving skills to ensure repairs are done correctly the first time.
• Efficiency: Manage your time effectively to respond to all customer needs for the day.
• Punctuality and Reliability: Be available and show up on time to deliver a great experience for customers.
• Pride in the Details: Maintain a clean and organized work vehicle, and pay attention to detail when completing customer information and reports.
• Ongoing Training: Stay updated with new appliances and features through regular training and research.

Benefits

• No nights or weekends — solid work-life balance.
• Paid Training: Access to the Mr. Appliance Academy, designed to take you from Apprentice to Master Technician quickly.
• Bonus & Incentives: Generous bonuses and incentive pay for hard work.
• Company-Provided Perks: Company vehicle and iPad.
• PTO: 5 days of paid time off per year.
• Fun Team Environment: Work with a team that loves what they do and values company culture.

Pay

The pay range for this position is $24.00 to $30.00 per hour, depending on your experience in appliance repair. You will also have the opportunity to earn bonuses and commissions.

Schedule

No nights or weekends.