Appliance Repair Technician

About the role

Do you get excited when figuring out how things work? Do you love the challenge of troubleshooting something that’s broken? Would you like to have a part in improving the home life of families in your community? If so, we are looking for Appliance Repair Technicians who value working with people they actually like, having fun while they work, and protecting their free time.

You’ll enjoy working with our team and receive ongoing training to help you succeed in this role.

Responsibilities

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• EPA Type 1 or Universal CFC Certification desirable.
• Previous experience of 1 year or more in appliance repair is a plus.

Skills

• Exceptional Customer Service: Deliver a great customer experience, showing empathy and accurately diagnosing and solving problems.
• Getting from Diagnosis to Solution: Help customers understand what needs to be done to resolve their issues quickly.
• Quality of Work: Use critical thinking and problem-solving skills to ensure repairs are done correctly the first time.
• Efficiency: Manage your time effectively to respond to all customer needs for the day.
• Punctuality and Reliability: Be available and show up on time to deliver a great experience.
• Pride in the Details: Maintain a clean and organized work vehicle and pay attention to detail in completing customer information and reports.
• Ongoing Training: Research new equipment and take advantage of training opportunities to expand your knowledge and skills.

Pay

The pay range for this position is $60,000 to $150,000 per year, depending on your experience in appliance repair. You also will have the opportunity to earn bonuses and commissions. Our technicians are usually paid on a daily guarantee to start and eventually a commission based on revenue. Our top technicians easily earn well over $100,000 annually.

Benefits

• No nights or weekends: We value a solid work-life balance.
• Paid Training: We help train you and build your career through the Mr. Appliance Academy, designed to take you from Apprentice to Master Technician quickly.
• Bonus & Incentives: We reward hard work with generous bonuses and incentive pay.
• Company-Provided Perks: Company vehicle and iPad provided.
• Health Benefits: Offered starting at the first 30 days of employment.
• Retirement Savings 401K: 100% company match on a portion of your pre-tax income for full-time employees.
• PTO: 10 days of paid time off per year.
• Fun Family-Oriented Team Environment: We build our team with people who love what they do.
• TeamBuilder Bonus: Unlimited ongoing multi-level bonus money, easily over $10,000 per year per referred technician.