Appliance Repair Technician

Responsibilities

• Travel to customer location to diagnose, troubleshoot and repair Miele equipment utilizing factory training, service manuals and computerized tools.
• Level and adjust equipment to include plumbing, gas and electrical connections.
• Install and instruct customers on the proper use of equipment.
• Organize and upkeep of company provided vehicle (tools, test equipment, computers and other company items).
• Complete all service calls and warranty documentation in an accurate and timely manner.
• Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required.
• Maintain the delivery truck in safe and working order.

Requirements

• 100% local daily travel required.
• A valid driver's license.
• A high school diploma or general education degree (GED).
• Knowledge of basic plumbing and electrical skills.
• Good computer skills with knowledge of Microsoft Office.
• Ability to apply concepts of basic math.
• Ability to read, write and comprehend instructions, correspondence, and memos in English.
• Ability to multi-task.
• Ability to work professionally with colleagues and be a team player.
• Ability to manage difficult customer situations.
• Must be self-motivated, customer-oriented person with excellent communication skills.

Qualifications

• Knowledge of basic plumbing and electrical skills.
• Good computer skills with knowledge of Microsoft Office.
• Ability to apply concepts of basic math.
• Ability to read, write and comprehend instructions, correspondence, and memos in English.
• Ability to multi-task.
• Ability to work professionally with colleagues and be a team player.
• Ability to manage difficult customer situations.
• Self-motivated, customer-oriented person with excellent communication skills.

Benefits

• Comprehensive health, dental and vision insurance.
• Wellness discounts on medical premiums.
• 100% covered life and long-term disability insurance.
• 401k with company match.
• PTO + holidays.
• Discounted gym membership.
• Generous Employee Purchase Program.
• Wellness and volunteer programs.