Appliance Repair Technician

About the role

The Appliance Repair Technician at Mac Properties is responsible for the full scope of mechanical/electrical repair and maintenance of appliances in tenants' apartments and laundry rooms, as well as appliances to be fixed in the maintenance shop and storage. The primary work involves repairs and maintenance of washers and dryers in resident laundry rooms.

Responsibilities

• Evaluates and diagnoses needed repairs for all appliances, but primarily washers and dryers.
• Selects from inventory appropriate parts necessary for repair of appliance.
• Performs any and all service/repairs necessary per prescribed quality standards to bring in-use appliance to full operating order.
• Works as a dedicated team member to ensure fast, flexible and expert service to every customer.
• Provides knowledgeable and courteous repair service.
• Protects the company's assets from internal/external theft.
• Maintains full records for accurate tracking of units, repairs, and/or parts, etc. for efficient and thorough completion of internal reporting requirements.
• Maintains all tools, equipment, etc. in proper working condition, reports any damages or defects to Manager, and assures proper care and secure storage of all tools and equipment.
• Consistently participates in concentrated on-the-job training opportunities to upgrade skills and knowledge base to expand scope of appliance repair capabilities to entire product line.
• Works with inventory on items/parts that need to be ordered.
• Performs other related duties and assignments as required.

Requirements

• Vehicle and valid driver’s license required for traveling between buildings in Hyde Park with equipment and tools.
• High school diploma or equivalent (GED) required.
• Technical School training, certification preferred.
• 3-5 years professional work experience as an appliance repair technician doing diagnosis and repair work.
• Pleasant, polite manner for dealing with customers as well as co-workers.
• Able to work both independently and as a team member.
• Able to sit, stand and walk constantly during the work day.
• Able to safely lift up to 40 pounds on repetitive basis, and up to 75 pounds on an occasional basis without assistance.
• Physically able to perform strenuous work under varied circumstances.
• Able to organize and prioritize workload; able to meet deadlines and follow instructions.
• Knowledgeable and skilled in the safe use and maintenance of the tools.

Qualifications

• Must provide satisfactory responses to reference requests.
• Must provide satisfactory proof of an applicant's identity and legal authority to work in the United States.

Skills

• Knowledge of appliance repair techniques and procedures.
• Ability to read and interpret blueprints and schematics.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.

Benefits

Mac Properties offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

Compensation is commensurate with experience.

Schedule

Hours are typically Monday through Friday, with some weekend and evening work as needed.

About Mac

We believe that the quality of one’s life is directly related to the quality of one’s home. Since 2002, we have been creating rental homes and investing in neighborhoods for our residents in Chicago, Kansas City, and St. Louis. Our vision is to enable better lives through better homes - for our residents, our communities, and our colleagues.