Appliance and Refrigeration Repair Technician

About the role

You like solving problems – each repair is different and you enjoy diagnosing issues and figuring out solutions. You like fixing things – getting appliances working again is a satisfying outcome. You like helping others – you’re the hero of the home, fixing essential appliances and relieving the burden for grateful homeowners. You like to be on the move – you’re on the road and welcomed into customers’ homes every day.

Responsibilities

• Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
• Deliver excellent customer experience that exceeds expectations consistently
• Provide customers with value‑added solutions that help make their home more clean, comfortable & protected
• Keep company truck well‑maintained & organized, and help manage parts efficiently
• Performs other duties as assigned

Requirements

• High school diploma or general education degree
• EPA Type I or EPA Universal certification
• Mechanical knowledge and aptitude, including use of testing & repair tools
• Experience repairing and diagnosing a variety of home appliances preferred
• Ability to follow directions and processes for quality workmanship
• Ability to use smartphone, including for part ordering
• Successfully pass a background & drug screen