Appliance and Refrigeration Repair Technician

Why this role might be right for you

• You like solving problems – each repair is different, and you enjoy diagnosing issues and figuring out solutions.
• You like fixing things – getting appliances working again is a satisfying outcome.
• You like helping others – you’re the hero of the home, fixing essential appliances and lifting that weight off grateful homeowners.
• You like to be on the move – you’re on the road and welcomed into customers’ homes every day.

Why a career with Sears Home Services is right for you

• Great hourly rates – $18‑$30 per hour, depending on experience, certification and location.
• Comprehensive medical, dental, and vision benefits with an employer‑paid health‑care subsidy of up to $4,000 annually for dependent tier coverage.
• 401(k) match – 100% match on the first 3% of salary.
• Performance bonuses and sales incentives throughout the year.
• Year‑round work – cross‑training keeps technicians busy all seasons.
• Best‑in‑class training program through Sears Technical Institute.
• Peer mentoring – onboarding buddy and mentor technicians.
• Career advancement opportunities with an average tenure of over 12 years.
• Tools provided – company vehicle, uniforms, specialty tools, mobile phone, and an industry‑leading app that eliminates paperwork and provides technical support.

Pay

Hourly base rate ranges from $18 to $30, depending on experience, certification, and location.

Benefits

• Medical, dental, and vision coverage.
• Employer‑paid health‑care subsidy up to $4,000 per year for dependent tier plans.
• 401(k) with 100% match on the first 3% of salary.
• Performance bonuses and sales incentives.
• Comprehensive training and mentorship programs.
• Company‑provided vehicle, uniforms, specialty tools, mobile phone, and technical support app.

Responsibilities

• Drive to multiple customers’ homes daily to diagnose and repair a variety of home appliances (refrigerators, washers, dryers, dishwashers, microwaves) with high quality and efficiency.
• Deliver an excellent customer experience that consistently exceeds expectations.
• Provide customers with value‑added solutions that keep their homes clean, comfortable, and protected.
• Keep the company truck well‑maintained and organized, and help manage parts efficiently.
• Perform other duties as assigned.

Requirements

• High school diploma or general education degree.
• EPA Type I or EPA Universal certification.
• Mechanical knowledge and aptitude, including use of testing and repair tools.
• Experience repairing and diagnosing a variety of home appliances (preferred).
• Ability to follow directions and processes for quality workmanship.
• Proficiency with a smartphone for part ordering and technical support.
• Successful background and drug screening.
• Valid driver’s license for the state(s) in which you work.
• Ability to travel up to 100% and work variable, flexible hours, including required overtime.
• Strong written and verbal communication skills in English.
• Physical ability to lift, carry, push, or pull up to 20 lb (frequently 50 lb; occasionally 100 lb), reach, bend, squat, kneel, twist, turn, stoop, climb, crawl, and operate an automatic‑transmission vehicle.
• 1–2 years of relevant experience.

Schedule

• Variable and flexible hours with required overtime.
• Travel up to 100% of the workday; “Road Warrior” role (75% or more travel).
• Ability to work both weekdays and weekends as needed.