Appliance and Installation Sales Specialist

Engage with customers to understand their needs, preferences, and budget while providing expert service and recommendations, both in stores and in their homes. Provide expertise and design proposals for premium appliance solutions, ensure products are delivered and installed, and offer post-sale support and follow-up. Partner with outside sales to coordinate all aspects of each project from beginning to end. Work across a local micro-market of Best Buy stores.

Responsibilities

• Maintain expert-level knowledge of all products in the appliance category, including specifications, features, and benefits
• Achieve appliance sales targets
• Resolve customer inquiries, complaints, and returns in a professional manner
• Provide regular sales forecasts and reports to management, including customer feedback and market trends
• Prioritize activities based on urgency and importance, set realistic deadlines, and use available resources to manage time effectively
• Maintain appliance department merchandizing and organization

Requirements

• 2 years of customer relationship management experience or military service equivalent
• 2 years of experience building complex solutions in sales, customer service, or related fields
• 2 years of sales experience in specialty products, luxury brands, custom design, or premium products or military service equivalent
• Current, valid driver's license
• Be at least 21 years of age
• Have and maintain a driving record which meets Best Buy safety standards (e.g., minimal number of violations/accidents, etc.)
• Acquire and maintain any state or local licensing, as required, within 90 days of hire

Preferred Qualifications

• Previous experience driving strategic business initiatives
• 2 years of experience in project management
• 2 years of leadership experience in business, military, or related fields

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being
• Different types of leaves of absence (LOA) and potential pay sources based on eligibility
• Paid time off (vacation or PTO) for full-time and part-time employees based on work location, employment status, salary or hourly status, and years of service
• Various forms of incentive pay for eligible roles

Full-time position.