APPLIANCE AND ELECTRONICS TECHNICIAN In home repair and service

About the role

In home repair and service at Big Sandy Superstore, you'll be responsible for:

Responsibilities

• Contact customer at the start of each work day.
• Run all calls that are scheduled for the day.
• Accurately diagnose Appliances & Electronics.
• Order parts and put comments in the work order from the customer's home.
• Install parts on units and test operation when finished with installation of parts.
• Call tech line and document call in the system after any failed repair attempt.
• Finalize all billing notes from the customers home.
• Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time-frame.

Requirements

• A self-starter with strong multitasking skills
• Can work independently or within a team environment
• An individual who has the financial well-being, public confidence in, and image of the Company in mind at all times.

Qualifications

• High School Graduate or GED
• Strong customer skills
• Strong interpersonal skills

Skills

• Self-starter
• Multitasking skills
• Customer service
• Interpersonal skills

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
• 401K Plan - All administrative fees are paid by the company.
• Employee Discount - Generous employee discount on ALL merchandise.

Pay

Competitive paid time off policies.

Schedule

Full-Time Regular

Company Info

Independent Retail offers a myriad of opportunities for people of all backgrounds. Retail is the #1 private-sector employer in the country. If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!