APPLIANCE AND ELECTRONICS TECHNICIAN In home repair and service
Big Sandy Superstore · Marion, OH · 1 mo ago
On-siteEngineeringFull-time
About the role
In home repair and service at Big Sandy Superstore, you will be responsible for:
Responsibilities
- Contact customer at the start of each work day.
- Run all calls that are scheduled for the day.
- Accurately diagnose Appliances & Electronics.
- Order parts and put comments in the work order from the customer's home.
- Install parts on units and test operation when finished with installation of parts.
- Call tech line and document call in the system after any failed repair attempt.
- Finalize all billing notes from the customers home.
- Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time-frame.
Requirements
- A self-starter with strong multitasking skills
- Can work independently or within a team environment
- An individual who has the financial well-being, public confidence in, and image of the Company in mind at all times.
- High School Graduate or GED
- Strong customer skills
- Strong interpersonal skills
Qualifications
- Full-Time Regular
Skills
- Customer service
- Technical troubleshooting
- Communication
Benefits
- Dental insurance
- Health insurance
- Vision insurance
- Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
- 401K Plan - All administrative fees are paid by the company.
- Employee Discount - Generous employee discount on ALL merchandise.
Pay
Competitive paid time off policies.
Schedule
Full-Time Regular
#bswarehouse
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