APPLIANCE AND ELECTRONICS TECHNICIAN In home repair and service
About the role
In home repair and service at Big Sandy Superstore, you'll be part of a dedicated team committed to delivering the Superstore Experience. You'll be responsible for running customer calls, diagnosing appliances and electronics, ordering parts, installing them, and documenting repairs.
Responsibilities
- Contact customer at the start of each work day.
- Run all calls that are scheduled for the day.
- Accurately diagnose Appliances & Electronics.
- Order parts and put comments in the work order from the customer's home.
- Install parts on units and test operation when finished with installation of parts.
- Call tech line and document call in the system after any failed repair attempt.
- Finalize all billing notes from the customers home.
- Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time-frame.
Requirements
- A self-starter with strong multitasking skills
- Can work independently or within a team environment
- An individual who has the financial well-being, public confidence in, and image of the Company in mind at all times.
Qualifications
- High School Graduate or GED
Skills
- Strong customer skills
- Strong interpersonal skills
Benefits
- Dental insurance
- Employee discounts
- Health insurance
- Vision insurance
- Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
- 401K Plan - All administrative fees are paid by the company.
- ESOP - Employee Stock Ownership Program
- Paid Time Off - Competitive paid time off policies.
Pay
Competitive pay based on experience and qualifications.
Schedule
Full-Time Regular
Company Information
Independent Retail offers a myriad of opportunities for people of all backgrounds. Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service — to name just a few. Retail companies are also some of the most exciting brands in the country — and they’re driving the industry’s innovations in customer experience.
Equal Opportunity Employer
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
Application Instructions
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