APPLIANCE AND ELECTRONICS TECHNICIAN In home repair and service

About the role

In home repair and service at Big Sandy Superstore, you will be responsible for diagnosing appliances and electronics, ordering parts, installing parts, and testing operations. You will also be required to contact customers at the start of each workday, run scheduled calls, document failed repair attempts, and finalize billing notes.

Responsibilities

• Contact customer at the start of each work day.
• Run all calls that are scheduled for the day.
• Accurately diagnose Appliances & Electronics.
• Order parts and put comments in the work order from the customer's home.
• Install parts on units and test operation when finished with installation of parts.
• Call tech line and document call in the system after any failed repair attempt.
• Finalize all billing notes from the customers home.
• Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time-frame.

Requirements

• A self-starter with strong multitasking skills.
• Can work independently or within a team environment.
• An individual who has the financial well-being, public confidence in, and image of the Company in mind at all times.

Qualifications

• High School Graduate or GED.

Skills

• Strong customer skills.
• Strong interpersonal skills.

Benefits

• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance
• Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
• 401K Plan - All administrative fees are paid by the company.
• ESOP - Employee Stock Ownership Program
• Paid Time Off - Competitive paid time off policies.

Pay

Competitive pay based on experience.

Schedule

Full-Time Regular