APP Manager, Hospitalist

About the role

Responsible for the management of reporting APPs and APP supervisors including all activities related to direct and facilitated patient care, service line development, quality improvement goals strategic planning and protocol or policy enforcement, including APP clinical work product at top of scope or adherence to the Hospital Playbook.

Affairs staffing plan including experience, skill mix, and the development of staffing systems which respond effectively and quickly to changing patient volumes, acuity and service demands.

Mentors and coaches and completes APPs administrative duties such as hiring, onboarding process, orientation process development and implementation performance evaluations, OPPE/FPPE, etc.

Represents APPs to outside review services such as Joint Commission, American College of Surgeons etc.

Position will typically be 50% administrative and 50% clinical in area of expertise or as determined by the APP Director or VP of APP Services.

Responsible for the management of reporting APPs and APP supervisors at Trenton, Taylor, Wayne, Grosse Pointe and our Royal Oak hospitalist teams.

Responsibilities

• Collaborates with regional and service line leadership to identify strategic clinical growth and process improvement.
• Participates in regional, service line and leadership meetings/committees as requested.
• Continual evaluation of APP workforce and duties as compared to clinical need, approves and forwards the requests of additional APP staffing to the APP Director and Service line VP.
• Actively works with the APP Director on issues of APP recruitment, retention and recognition.
• Ensure financial integrity and planning for area of responsibility by regularly reviewing billing practices and monitoring metrics such as reimbursement, productivity, and utilization.
• As a central oversight for CE/CME policy including review and approval of CE/CME related expenses consistent with the policy within the department/section.
• Aid in the development of clinically relevant peer review and quality metrics.
• May assist with individual chart reviews as required for ongoing professional evaluation.
• Advise with the development of a focused professional practice evaluation (FPPE) in collaboration with local physician leadership.
• Continual management of change in service line with bidirectional communication between APP Director and service line leaders to APP Supervisors and APPs.
• APP Student education placement.
• Oversight and development of clinical training including orientation process development and implementation, service line education, billing/coding.
• Manage the performance of all APPs in area of responsibility by conducting formal performance evaluations, including providing coaching and mentoring opportunities, developing improvement plans, and coordinating disciplinary processes as needed. This includes distribution and collection of feedback from interdisciplinary teams which may include faculty, residents, and peers.
• This includes general oversight of schedule and close work with APP Supervisors on unexpected changes/replacements.
• Work clinically in 50% in area of clinical expertise, or as determined by APP Director.

Requirements

• Current license to practice as a Physician Assistant in the State of Michigan.
• Satisfactory completion of a physician assistant program accredited by ARC-PA or one of its predecessor agencies.
• Certification by the National Commission on Certification for Physician Assistants (NCCPA).
• State of Michigan Controlled Substance License Required.
• Current DEA registration required.
• BLS required (ACLS may be required depending on delineation of additional privileges not included in core privileges).
• Five years of APP clinical experience in a specialty relevant to the practice area is required.
• Two years of relevant leadership experience is required.

Qualifications

• Experience in clinical area within area of oversight.
• Have in-depth knowledge of Advanced Practice work, state and federal regulations, and credentialing.
• Considerable knowledge of departmental policies, procedures and regulations.
• Demonstrated ability to assess, interpret and analyze clinical information independently and collaboratively.
• Strong knowledge of management and leadership principles and practices.
• Demonstrated leadership skills and ability to perform as role model to APP team.
• Excellent communication and interpersonal skills; ability to work independently with minimal supervision and demonstrated maximum collaboration in a team environment and matrixed organization.
• Able to collaborate in a manner that fosters teambuilding and to provide visionary direction for team members.
• Demonstrated ability to work effectively with administrators, physicians, peers, and all members of the health care team.
• Demonstrated ability to initiate and effectively lead a change management process using continuous improvement frameworks.
• Demonstrated experience in regional leadership overseeing teams across multiple sites, ensuring alignment of operations, staffing, and strategic initiatives while maintaining high-quality patient care and team engagement.