APD - Records Management Specialist

Position open until 8/22/2026. Salary: $51,035.56 annually.

About the Role

Assigned to the Atlanta Police Department Code Enforcement Unit. Manages documents while ensuring their accuracy, quality, and integrity. The specialist helps the City of Atlanta adhere to policies and practices regarding the creation, maintenance, and disposal of records in accordance with State of Georgia Laws and Regulations. Direction received is very general and focuses on end results, typically collaborative in nature.

Responsibilities

• Stores, manages, and tracks City of Atlanta documents.
• Scans images, organizes, and maintains documents, adhering to the City of Atlanta's document lifecycle procedures.
• Reviews and/or approves various reports, forms, and requests, including citations, offense reports, complaint forms, training, payroll, and personnel documents.
• Archives inactive records in accordance with the records retention schedule.
• Ensures documents submitted to Document Control meet processing guidelines.
• Places documents into the Enterprise Project Management System (EPMS) and PMWeb Document Management file.
• Ensures all records scanned are imaged adhering to the process of routing project-related correspondence/documents through PMWeb project management software for final approved documentation.
• Controls the retrieval of documents.
• Receives and processes Requests for Information (RFIs) from employees, the public, and other stakeholders, maintaining requests via electronic tracking logs.
• Periodically trains employees on records management procedures and policies, including documentation, retention, retrieval, destruction, and disaster recovery.
• Assists with file migrations, software testing, software updates, and compliance audits.
• Performs administrative tasks as needed.
• Selects processes to facilitate increased productivity and job performance, establishing work methods, timetables, and performance standards.
• May perform other duties as assigned.

Requirements

• Technical certificate and one (1) year of records management experience.

Preferred Qualifications

• Bachelor’s degree plus 3 years of records management experience.
• The ideal candidate is enthusiastic, highly organized, detail-oriented, self-driven, and proficient with document control and records management processes and systems.
• Strong soft skills, including clear written and oral communication, active listening, and congeniality.

Skills

• Knowledge of key concepts, processes, and tools involved in enterprise-wide document/records management systems.
• Knowledge of document/records control software.
• Strong interpersonal, communication, customer service, and follow-up skills.
• Proficiency in Microsoft Office products.
• Ability to prioritize, manage time, multitask, and troubleshoot.
• Ability to work collaboratively with internal and external business partners.
• Ability to use a scanner.
• Ability to work independently and self-motivate.
• Ability to work in a fast-paced, deadline-driven environment.
• Ability to stay focused and complete tasks in a timely and accurate manner.

Work Environment

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible force frequently or constantly to lift, carry, push, pull, or move objects.

Schedule

This position follows the City’s hybrid work schedule policy, requiring in-person work at City worksites/facilities at least four (4) days per week, with the option to work remotely one (1) day per week. The hybrid schedule may change to five (5) days in-person work based on departmental needs and supervisor approval.