Apartment Maintenance Technician

Sparrow exists to create thriving communities that feel like home. Through thoughtful design, state-of-the-art construction, and highly engaged management, we help our community members build meaningful connections, lead vibrant lives, and feel a strong sense of belonging.

About the role

As a Maintenance Technician at Amberlin South Naples, you will ensure an amazing community member experience and support the daily operations at one of our Active Adult 55+ communities. Reporting to the Maintenance Supervisor, this is an exciting opportunity to help us achieve our mission of building community.

Responsibilities

• Maintain the integrity of all physical structures, meet safety standards, and ensure a well-maintained living environment for community members, visitors, and team members
• Ensure the community meets the Company’s standards for show quality by daily inspecting the community
• Anticipate, identify, and resolve maintenance issues in a timely manner
• Use YARDI to track work orders and make-ready progress
• Maintain fire sprinklers, backflow, panel, and alarm compliance including inspections and updated permits
• Maintain a clean work area, tools, and equipment; responsible for obtaining, maintaining, care, and inventory of all supplies and equipment owned by the property and/or the management company
• Achieve high expectations for the upkeep of the community and swiftly address maintenance concerns
• Practice proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues
• Develop strong personal relationships with our community members
• Achieve high community member satisfaction and promote retention
• Provide hospitable and high-quality service to ensure a memorable experience for all

Requirements

• Professional working knowledge of all aspects of maintenance repair and service and a valid driver’s license
• Proven experience in HVAC/maintenance repairs, preferably in lease-ups, multifamily housing, Active Adult, or hospitality
• HVAC/Pool Certifications and experience preferred
• Strong plumbing and electrical skills
• Strong attention to detail
• Experience using YARDI or other property management software
• Effective communication skills with an ability to build collaborative partnerships
• Servant leader mindset and passionate about making a difference in others’ lives
• Devoted sense of accountability and solution-oriented
• General knowledge of OSHA, ADA, and Fair Housing regulations
• Reliable transportation; flexibility to work a regular Monday–Friday schedule and nights, weekends, and/or holidays when required (on-call pay available)
• Ability to physically access all exterior and interior parts of the property and amenities; must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance

Benefits

• Best Place to Work Award Recipient
• Competitive bonus opportunities
• Generous paid time off
• Purpose-driven culture; rewarding work
• Comprehensive health, dental, and vision benefits
• 401k retirement plan with robust employer match
• Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals, and more

About Sparrow

Founded in 2017, Sparrow is at the forefront of one of the fastest-growing housing segments in the nation focused on Active Adult 55+ communities. With offices in Austin, Dallas, Phoenix, and Sarasota, and communities across the southern U.S., Sparrow’s mission is to create thriving communities that feel like home.