Apartment Maintenance Technician - Ascend at Red Mountain (Mesa, AZ)
About the Role
CVG Properties is seeking a skilled and enthusiastic Apartment Maintenance Technician to join our team at Ascend at Red Mountain, a 154-unit community in Mesa, AZ built in 2016. This hands-on position requires some of your own tools and involves working alongside the Maintenance Team and Community Manager to provide excellent customer service, maintain the grounds and buildings, and prepare apartments for future move-ins.
Responsibilities
- Complete make-ready turns, including painting, repairs, appliance testing, mechanical work, and carpentry
- Report maintenance concerns on appliances, HVAC, electrical, and more (e.g., replacing light bulbs in common areas and breezeways, replacing window screens, replacing air filters, moving appliances)
- Report maintenance concerns on available apartments, models, and common areas to the Community Manager
- Respond to service work orders to make technical repairs or replacements, and assist the maintenance staff as needed
- Answer and resolve after-hours emergency calls on a rotating schedule with the Maintenance Team
- Maintain meticulous upkeep of grounds, amenities, and building exteriors, including minor landscaping duties and pressure washing
- Interact and communicate effectively with residents, property staff, and vendors to complete maintenance duties and requests
- Observe and promote safety and risk management in accordance with local, state, and federal regulations and company policy
- Promote resident satisfaction by maintaining high standards of cleanliness and curb appeal, and interact courteously and professionally with residents
- Conduct pre-move-in and post-move-out apartment inspections and ensure timely completion of quality unit turns
Qualifications
- High school diploma or GED required
- 1+ years of experience in residential/apartment property management or a directly related field
- General maintenance, HVAC, and carpentry skills
- EPA Section 608 Certification preferred (or ability to obtain within a defined period of hire)
- Yardi experience preferred
- Excellent customer service and interpersonal skills
- Ability to communicate in English—verbally and in writing—sufficient to respond to on-call and after-hours service calls
- Valid driver’s license, satisfactory motor vehicle record, and current auto insurance required
- Compliance with all safety requirements
- Ability to work in a fast-paced team environment
- Ability to work evenings and weekends if/when necessary (including on-call rotation)
- Understanding of and adherence to Fair Housing laws
Physical Requirements
This position involves physical activity typical of apartment maintenance, including walking the property, climbing stairs and ladders, bending, kneeling, and lifting. Work is performed both indoors and outdoors, including in summer heat. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Benefits
- Competitive salary with monthly and on-call incentives
- Medical, dental, and vision coverage
- Paid time off for vacation, sick days, and holidays
- 401(k) retirement plan with company match
- Professional development training
- Excellent growth and promotion opportunities
- Employee referral incentives
- Apartment rent discounts, bonuses, and recognition for a job well done