Apartment Leasing Consultant

Duties/Responsibilities

• Welcome and assist prospective tenants; schedule and conduct property tours.
• Help process lease applications and ensure all requirements are completed.
• Prepare, review, and execute lease agreements.
• Aid in move-in and move-out coordination.
• Maintain accurate resident and property records in AppFolio.
• Process rent payments and respond to resident questions in a professional and timely manner.
• Support marketing efforts to promote the community and improve occupancy.
• Perform other duties as assigned to support the team and property operations.

Required Skills/Abilities

• Strong communication, customer service, and interpersonal skills.
• Ability to build positive relationships with residents, prospects, and team members.
• Proficiency with Microsoft Office and willingness to learn property management software.
• Basic understanding of property management practices and compliance requirements.

Education And Experience

• Minimum of 2 years of customer service and/or sales experience required.
• Multifamily leasing experience preferred.
• High School Diploma or equivalent required.
• Fair Housing Certification required within the first 30 days of employment; training will be provided.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Must be able to walk the property and climb multiple flights of stairs in various weather conditions.

Compensation & Benefits

This position offers monthly leasing commissions, along with a comprehensive benefits package that includes paid time off, health and welfare coverage, a flat cell phone reimbursement, housing discounts, and more!