AP Manager

Key Responsibilities

• Lead and develop the Accounts Payable team of 4 to 5 A/P Specialists, fostering a culture of excellence, collaboration, and continuous improvement
• Conduct performance reviews, set goals, and promote a culture of accuracy and accountability
• Serve as the primary customer service liaison for all A/P inquiries for Ruppert’s branches, corporate staff, and Leadership team
• Deliver concise, complete, and timely responses to internal and external stakeholders, fostering and maintaining strong business relationships
• Manage crisis and issue resolution by quickly identifying root causes, coordinating corrective actions, and communicating with stakeholders to minimize financial and operational impact
• Ensure all reported issues are tracked, monitored, and resolved within company SLAs
• Maintain and manage list of vendor holds
• Accounting and Reporting
• Ensure timely and accurate month-end close procedures for Accounts Payable
• Responsible for the accuracy of the A/P subledger, including reconciliation to the General Ledger, and accounting for all Maintenance, Installation and Corporate invoices
• Continuous Improvement
• Identify inefficiencies in invoice processing, payment cycles, and vendor management; design and implement streamlined workflows to reduce errors and cycle times
• Lead and support the implementation of new A/P automation tools for the company’s Procure-to-Pay process, as part of the company’s initiative to modernize key business processes and systems
• Team Collaboration
• Work collaboratively with members of the Accounts Receivable and Financial Accounting teams, ensuring timely response to inquiries and issue resolution
• Ensure compliance with all relevant accounting standards, regulations, and internal policies, mitigating risks and safeguarding the company’s financial integrity

Required Skills And Competencies

• Demonstrate strong commitment to developing a customer-first culture within the A/P team
• Proven ability to manage and motivate a team – excellent people management and coaching skills
• High attention to detail with ability to manage multiple priorities and ensure accuracy in Accounts Payable operations
• Self-starter – takes initiative to solve problems and communicate issues in a timely manner
• Strong analytical and investigative skills with a history of resolving A/P processing issues
• Process-oriented – experience in assessing and streamlining A/P processes and managing the implementation of new software; track record of leading transformation
• Problem solving – identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
• Quality management – looks for ways to improve and promote quality and demonstrates accuracy and thoroughness
• Exhibits sound and accurate judgment and willingness to collaborate in making timely decisions
• Excellent verbal and written communication skills – able to articulate complex issues and manage postmortem discussions with stakeholders
• Proven track record of fostering accountability and helping team members manage workloads effectively
• Strong enthusiasm for identifying inefficiencies within existing accounts payable processes and systems in an environment with evolving software and procedures
• Skilled in navigating high-pressure situations with critical visibility, offering sound judgment and quick, effective decision-making
• Able to work both independently and collaboratively
• Able to meet deadlines and work well under pressure

Education And Experience Requirements

• Bachelor’s degree in Accounting, Finance, or Business Administration
• 6+ years of experience as an Accounts Payable Manager
• Proven track record of managing and optimizing Accounts Payable operations
• 5-10 years of experience working in large-scale organizations (public or private equity backed organizations preferred)
• Familiarity with GAAP and strong working knowledge of internal controls
• Advanced Excel skills (VLOOKUP, Pivot Tables, Macros)
• Experienced in JD Edwards, Spreadsheet Server, Microsoft Excel, Outlook, and ticketing or project manager tools (e.g. Jira, Zendesk) is preferred