AP Clerk

About the Role

The Accounting/Billing Clerk provides clerical support necessary to accurately invoice customers. General supervision is exercised by the supervisor for invoice processing.

Overall goals include maintaining professionalism, understanding billing procedures and systems, providing excellent customer service, building solid working relationships, and following all safety rules.

Responsibilities

• Process daily invoices
• Organize and maintain corresponding paperwork
• Maintain billing reports and files according to established procedures
• Provide collection efforts on past due invoices
• Create and maintain professional relationships with customers
• Answer customer inquiries in a timely manner and resolve issues efficiently
• Research discrepancies
• Assist with front office phone coverage as needed
• Work with other departments and upper management as needed
• Assist in other duties and projects as assigned
• Be aware of Aquafil's Recycling Guidelines and Environmental Management Systems Policy

Skills

• Problem solving: identifies and resolves problems in a timely manner, gathers and analyzes information skillfully
• Customer service: manages difficult situations, responds promptly to internal and external customer needs, and meets commitments
• Planning/organizing: prioritizes and plans work, uses time efficiently, and meets deadlines
• Attention to detail: demonstrates accuracy and thoroughness, monitors own work to ensure quality
• Quantity: meets productivity standards and completes work in a timely manner
• Adaptability: adapts to changes in the work environment, manages competing demands, and deals with frequent change or unexpected events
• Dependability: consistently at work and on time, follows instructions, and responds to management direction
• Safety and security: observes safety and security procedures and uses equipment and materials properly
• Communication: effectively and professionally conveys information internally and externally through verbal and written communication
• Strong phone etiquette, grammatical, and professional business skills
• Ability to calculate figures and amounts (addition, subtraction, multiplication, division)

Qualifications

• High school diploma or equivalent required; post-secondary education strongly preferred
• 1-3 years of experience working in a business setting, preferably in Accounting
• Working knowledge of Microsoft Office Software: Email, Word, Excel, and PowerPoint

Schedule

Regular hours: Monday–Friday, 8:00 AM–5:00 PM