AOS II - Receptionist

Hiring range: $31,579 to $40,000 | Agency: Dept Behavioral Health/Developmental Services | Location: Piedmont Geriatric Hospital

About the role

The Receptionist for Building 29 serves as the primary point of contact for employees, visitors, and callers, providing professional phone support, routing inquiries, and managing incoming mail and documents.

Responsibilities

• Direct requests to the appropriate departments to ensure smooth daily operations.
• Maintain accurate message handling.
• Support Building 29 teams with tasks such as copying, sorting, and collating materials.
• Assist applicants and staff in completing required forms.
• Coordinate lunch breaks and time-off schedules with other administrative staff to maintain consistent coverage.

Requirements

• Working knowledge of office practices, procedures, and current office equipment, including typing, data entry, and use of office equipment and systems (e.g., postal meter and scale, photocopiers, PCs, and software such as Microsoft Office Word and Excel).
• Demonstrated ability to format reports and data for administrative management.
• Ability to learn operation of office equipment as updated or upgraded.
• Working knowledge of standard English grammar, punctuation, and usage.
• Demonstrated ability to communicate harmoniously with staff and the public.
• Ability to interpret and follow oral and written instructions and policies.
• Ability to collect, assemble, and maintain information for logs and reports.

Qualifications

• Prior experience as a switchboard operator.
• Prior experience in a government, healthcare, or multi-department setting.

Benefits

• Choice of health plans.
• Paid life insurance.
• Retirement plans.
• 13 paid holidays.
• Annual leave.
• Family personal leave.
• Sick leave.
• Employee discount programs.