AOG Maintenance Technician

About the role

The AOG Maintenance Technician is responsible for delivering rapid, high-quality technical responses to aircraft grounded at offsite locations across the country. This role requires independent operation in dynamic environments, ensuring Jet Access clients fly safely and on schedule.

Responsibilities

• Respond rapidly to AOG calls and mobile maintenance requests during assigned shifts, often with minimal advance notice.
• Travel to locations nationwide to provide on-site maintenance support for grounded aircraft.
• Perform comprehensive troubleshooting and diagnostic procedures to identify mechanical, electrical, and avionics issues.
• Execute necessary repairs and maintenance tasks in the field with precision, adhering to all safety protocols and regulatory requirements.
• Operate effectively in diverse weather conditions and operational environments while maintaining unwavering safety standards.
• Serve as the primary point of contact and face of Jet Access during on-site maintenance events.
• Provide clear, professional communication to clients regarding repair progress, timelines, and any complications that arise.
• Carefully document all maintenance actions performed, parts used, and inspection findings to maintain full regulatory compliance.
• Coordinate closely with the AOG Supervisor for project status updates, tooling requirements, travel arrangements, and technical documentation.
• Maintain regular communication with internal departments including Maintenance Control, Parts, and Scheduling to ensure seamless service delivery.
• Represent Jet Access’s commitment to excellence and professionalism while working at client facilities and remote locations.
• Complete detailed work orders, repair logs, and compliance paperwork accurately and thoroughly in accordance with FAA regulations and company procedures.
• Coordinate with Maintenance Control to ensure all documentation is completed accurately and submitted on time.
• Coordinate parts procurement and logistics to minimize aircraft downtime and expedite return to service.
• Communicate with parts suppliers and vendors to source required components quickly and accurately under time-critical conditions.
• Track parts usage, order status, and deployment inventory to support accurate documentation and cost accountability.
• Identify and escalate supply chain delays or component availability issues that may affect return-to-service timelines.
• Operate safely and effectively in diverse weather conditions, confined spaces, and unfamiliar operational environments.
• Apply all applicable maintenance standards and inspection protocols with consistency regardless of field conditions or time pressure.

Requirements

• FAA Airframe and Powerplant (A&P) Certificate required.
• Minimum 5 years of hands-on aircraft maintenance experience in corporate or general aviation environments.
• Demonstrated ability to troubleshoot complex mechanical, electrical, and avionics systems under pressure.
• Proficiency in reading and interpreting technical manuals, maintenance drawings, wiring diagrams, and service bulletins.
• Strong understanding of FAA regulations including Parts 43, 91, and 135, and maintenance documentation requirements.
• Excellent verbal and written communication skills with proven client service abilities.
• Valid driver’s license with a clean driving record and the ability to operate company vehicles.
• Current passport or ability to obtain one for potential international travel.
• Must pass required background checks and pre-employment screening.
• Deep alignment with Jet Access core values.

Qualifications

• Experience in mobile or field maintenance operations with a proven ability to work independently at remote locations.
• Background in AOG or emergency response maintenance with familiarity with time-critical repair procedures.
• Familiarity with popular business aircraft models including Citation, King Air, and Gulfstream platforms and their systems.
• Experience with avionics troubleshooting and repairs on modern flight management systems.
• Experience with computerized maintenance tracking systems and electronic work order documentation.

Skills

• FAA Airframe and Powerplant (A&P) Certificate.
• Hands-on aircraft maintenance experience in corporate or general aviation environments.
• Proven ability to troubleshoot complex mechanical, electrical, and avionics systems under pressure.
• Proficiency in reading and interpreting technical manuals, maintenance drawings, wiring diagrams, and service bulletins.
• Strong understanding of FAA regulations including Parts 43, 91, and 135, and maintenance documentation requirements.
• Excellent verbal and written communication skills with proven client service abilities.
• Valid driver’s license with a clean driving record and the ability to operate company vehicles.
• Current passport or ability to obtain one for potential international travel.
• Pass required background checks and pre-employment screening.
• Alignment with Jet Access core values.