AOA Program 230621 - Coordinator, Active Older Adults

About the role

The Active Older Adult (AOA) Coordinator is responsible for the smooth and effective delivery of programs and services for older adults in the branch and in its off-site community program locations. Responsibilities include planning, marketing, delivering, and evaluating effective educational, cultural, artistic and social activities, trips, and special events.

Responsibilities

• Design, create and lead a regular schedule of programs and services for older adults that foster participant engagement and relationship building.
• Serve as a leader for special events related to Older Adults within the branch and community.
• Recruit and provide appropriate, qualified leadership/collaborators for AOA programs.
• Attend pre-scheduled AOA Coordinator meetings to discuss events for the upcoming quarter.
• Present the event schedule and marketing plan to branch leadership monthly.
• Implement and maintain AOA membership retention activities.
• Monitor monthly AOA connectivity and create strategies to improve participation.
• Ensure that all AOA membership information in Daxko is accurate and current.
• Reconcile inaccuracies and ineligibles utilizing monthly reports from the appropriate 3rd party insurance information platforms.
• Ensure that promotional materials are distributed at branches.
• Monitor income and expenses in relationship to budget in collaboration with branch and department leadership.
• Implement actions to ensure sound fiscal management.
• Address all concerns regarding programming (content, safety, instruction, etc.).
• Respond to member feedback in a timely manner.
• Manage and promote the AOA Volunteer Ambassador Program.
• Gather periodic participant feedback through distribution and compilation of written evaluations.
• Actively promote and assist in YMCA programs and special events.
• Attend required workshops, meetings and training sessions to enhance professional competence and remain current on YMCA of Greater Cleveland procedures; attend staff meetings as directed.

Qualifications

• Education: High school diploma or equivalent required; Associate Degree preferred.
• Experience: Minimum 1 year experience in program development. Minimum 1 year experience in working with active older adult groups. Experience in creating and organizing activities for the senior population.
• Certification(s) & Requirements: Certification in CPR at the level of Basic Life Support or Professional Rescuer, Basic First Aid, and Emergency Oxygen Administration and associated-determined safety training required within 30 days of hire.
• Other: Must complete Orientation to Healthy Living, and job specific technical training within 90 days of hire. Required to attend two in-service trainings per year.