Anoka, MN - Customer Service Representative (CSR)
Packard Culligan Water · Anoka, MN · 1 wk ago
On-siteCustomer Service$19–$20/hrFull-time
About the role
Culligan of Anoka, MN is seeking a Customer Service Representative (CSR) to join their team. This role offers office experience in a professional environment, with the chance to become a "water treatment expert" through training.
Responsibilities
- Talk to customers about our products and services
- Handle water quality issues or concerns
- Manage payments, invoices, and collections
- Schedule deliveries and service appointments
- Communicate verbally and via email
- Quickly solve problems related to customer needs
- Show strong attention to detail
- Work collaboratively with other departments
Requirements
- Desire to become a "water treatment expert"
- Proficient in Microsoft Office
- Ability to multi-task
Qualifications
- Positive attitude and friendly personality
- Excellent communication skills
- Strong problem-solving abilities
- Attention to detail
- Team player
Skills
- Customer service skills
- Problem-solving skills
- Attention to detail
- Microsoft Office proficiency
- Multi-tasking ability
Benefits
- Zero deductible medical plans
- Dental and vision insurance
- Wellness program with incentives
- 401K with employer match
- Tuition reimbursement and scholarship opportunities
- Paid time off and paid holidays
Pay
$19 - $20 USD per hour
Schedule
Monday-Friday 8AM-5PM