Animal Services Volunteer/Outreach Coordinator
About the Role
The Wake County Animal Center is seeking an outgoing and enthusiastic team player to join as the new Volunteer & Outreach Coordinator. This dynamic position involves leading a team of passionate volunteers to enrich the lives of animals at the Center, as well as managing events and outreach programs for people and pets in Wake County. If you enjoy working with both people and animals, this role offers constant stimulation and variety.
Responsibilities
- Coordinate the onboarding and activities of 200-250 active volunteers, including recruitment, training, management, and retention.
- Develop and maintain training and educational videos for the Volunteer Program.
- Manage media appearances featuring adoptable animals.
- Coordinate and attend off-site events.
- Build and maintain relationships with stakeholder groups.
- Maintain records and statistical reports.
- Communicate with volunteers via email, telephone, and social media.
- Serve as backup for the Animal Services Community Initiatives Manager.
Qualifications
- High school diploma or GED.
- Three years of experience in animal center operations.
- Valid Driver's License and a "safe" driving record.
Preferred Qualifications
- Three years of animal sheltering experience.
- Two years of animal training experience.
- Intermediate to advanced knowledge of Microsoft Office, social media, and recording software.
- Public speaking experience.
- Experience with Better Impact (Volunteer Management Software).
- Multilingual skills.
Skills
- Self-starter with a high degree of accountability.
- Excellent time management skills.
- Strong interpersonal skills: outgoing, patient, professional, and able to handle difficult conversations.
- Knowledge of humane animal handling for shelter animals (dogs, cats, small critters).
- Proficiency in Microsoft Office (PowerPoint, Excel, Outlook) and online information systems.
- Ability to assess situations, develop action plans, and achieve objectives.
- Social media skills for recruitment, communication, and adoption promotion.
- Initiative to develop and champion new programs.
About Our Team
The Wake County Animal Center is an open-admission shelter operated by Wake County Government, taking in 11,000 to 12,000 animals annually. We work with fosters, volunteers, and local rescues to treat and rehome thousands of animals each year.
Pay
Hiring Range: $27.20 - $34.92
Market Range: $27.20 - $42.63
Schedule
Five eight-hour shifts, flexible but requires evening and weekend availability.
Location
Wake County Animal Control, Raleigh, NC 27610
Posting Closing Date: 7:00 pm on 10/5/2026