Animal Services Foster Coordinator

About the Role

Are you ready to make a difference in the lives of homeless pets? The Wake County Animal Center is looking for an outgoing and enthusiastic team player to join their team as an Animal Services Foster Coordinator. The Foster Coordinator works directly with medically needy and behaviorally challenging animal populations and coordinates the placement of eligible animals into foster homes using social media, email, and phone calls. They are also responsible for managing the administrative tasks of the Foster Program, such as recruiting foster homes, processing applications, and handling Shelter Buddy foster transactions. This role has a direct impact on the live-release rate and life-saving capabilities of the shelter.

Responsibilities

• Animal handling – including medically and behaviorally challenging animals.
• Recruiting, training, and coaching families in the Foster Program.
• Administrative work – data entry, social media management, etc.
• Direct impact on euthanasia statistics and life-saving initiatives.
• Developing and revising protocols and policies for the Foster Program.
• Participating in off-site events.
• Providing backup for the Transfer Coordinator.
• Responding to emails and managing communications with foster homes.

About Our Team

The Wake County Animal Center is an open-admission animal shelter operated by Wake County Government, taking in an average of 11,000 to 12,000 animals each year. The Center receives all stray, abandoned, and surrendered pets in Wake County and works in partnership with fosters, volunteers, and local rescues to treat and rehome thousands of homeless animals annually.

Requirements

• High school diploma or GED.
• Three years of experience in animal center operations.
• Valid Driver's License and a "safe" driving record.

Qualifications

• Excellent time management skills to accomplish assigned tasks and shared responsibilities.
• Solid interpersonal skills — outgoing, patient, professional, and able to get along well with a variety of people.
• Familiarity and knowledge of the care and humane handling of shelter animals, such as dogs, cats, and small critters.
• Proficient knowledge of Microsoft Windows and Office, especially Word, Excel, and Outlook, and comfortable learning and using online information systems.
• Ability to solve basic problems by considering a full range of options, finding solutions, and making decisions to resolve situations.
• Knowledge of social media usage, ways to target community members, and communication techniques, including alternative methods to inform and recruit animal fosters via written, oral, and visual media.
• Skills in selecting and using training or instructional methods and procedures appropriate for the situation when learning or teaching new things.

Preferred Qualifications

• Two years managing a volunteer and/or animal foster program with 20+ volunteers.
• Two years of animal training experience.
• Multilingual.

Pay

Hiring Range: $27.20 - $42.63 per hour.

Schedule

Five eight-hour shifts each Saturday-Sunday workweek. Some evening and weekend availability required.

Location

Wake County Animal Control, Raleigh, NC 27610.