Animal Care Technician I - Adoptions & Behavior Counselor

About the role

Pima Animal Care Center (PACC) is seeking an Adoptions & Behavior Counselor to join the Outcomes Team. This role involves working directly with the community to find the best furry friends for their homes, focusing on customer service and handling various behavior types of dogs.

Responsibilities

• Provides humane care and safe handling for a variety of animals, including dogs, cats, and small pets, while monitoring behavior and health.
• Works outdoors in all weather conditions and safely handles live animals, including those that may be injured, frightened, or offensive, using appropriate techniques to minimize risks to self and others.
• Demonstrates excellent customer service to the public and volunteers by answering questions, addressing concerns, and guiding decisions regarding intakes, outcomes, redemptions, and animal care in adherence to PACC policies.
• Handles animals for behavioral assessments and playgroups, identifying placement or behavior concerns, and participating in decisions regarding outcomes, including euthanasia.
• Accurately organizes and documents information on animal behavior, history, medical records, and outcomes, utilizing shelter software and other systems for recordkeeping, communication, and scheduling.
• Administers vaccinations and medications under veterinary guidance, assesses animals for signs of illness or injury, and documents and communicates health concerns.
• Facilitates adoption and foster processes by assisting with enrichment, behavioral evaluations, animal meet and greets, matchmaking, and note reviews.
• Supports intake and admissions by providing correct intake pathways, checking animals for health concerns, identifying ages/breeds, and finding kennel placements.
• Maintains a clean and sanitary facility, including kennels, workspaces, public lobbies, and treatment spaces.
• Frequently lifts and carries heavy objects, bends, stoops, reaches, and performs other physical tasks as required.
• Safeguards and accounts for scheduled drugs and funds received for PACC services.
• Operates County-owned vehicles to transport animals and supplies.

Requirements

• High school diploma or General Education Development (G.E.D.) certificate.
• One (1) year experience working in customer service.
• One (1) year experience working in an animal shelter or other relevant animal care setting.
• Experience working or volunteering with dogs and/or cats.

Preferred Qualifications

• Bilingual (English/Spanish).

Benefits

Details about benefits will be provided upon hire.

Pay

$18.79 per hour.

Schedule

Morning shifts may start at 6:00am and evening shifts can run until 7:30pm. Rotating shifts are also available.