Animal Care Attendant

About the role

Under general supervision, performs simple tasks caring for impounded animals and assisting with the daily husbandry of animals. Serves as a first point of contact for incoming and outgoing animals.

Responsibilities

• Cares for impounded animals, including feeding, giving water, cleaning and disinfecting cages, and providing enrichment.
• Logs in impounded animals and monitors quarantined animals daily.
• Assists the public in identifying and redeeming pets.
• Assists in identifying sick, injured, or diseased animals and follows veterinarian instructions.
• Transfers animals between holding areas and records information according to instructions.
• Performs general custodial and maintenance duties, transports animals, and receives and impounds animals.
• Provides excellent customer service, including notifying owners and preparing notice of impoundment.
• Interacts with the public regarding protocols and operations questions and assists clients in adoption or reclaiming animals.
• Works with volunteers and assists community programs with adoptions and fosters.

Requirements

• High School Diploma, GED, or higher.
• Valid Texas Class "C" Driver's License or equivalent from another state by the date of appointment.

Qualifications

Knowledge of normal behavior of animals and deviations from normal animal behavior, as well as positive customer relations and the ability to work under stressful conditions, are desirable.

Benefits

• LIFE AND HEALTH INSURANCE: The City of El Paso offers a self-insured medical and pharmacy benefits plan, with basic life insurance coverage available at no cost to eligible employees.
• Additional Life Insurance and coverage for dependents are also available, as well as optional Dental, Vision, and Short Term Disability coverage.
• Employees can participate in a Health Savings Account or Flexible Spending Account and have access to an Employee Assistance Program (EAP) with mental health sessions and therapy.
• The City's Wellness Program promotes better health and wellness amongst the workforce through various programs and incentives.
• Tuition Assistance Program: The City of El Paso encourages employee personal and professional development by sharing educational costs with those who have successfully completed their original probation.
• VACATION LEAVE: Regular employees are eligible for vacation allowance after six months of service, with accrual rates based on hours worked per week.
• SICK LEAVE WITH PAY: Employees accrue sick leave with pay in accordance with the Rules of the Civil Service Commission.
• ACCIDENT WITH PAY LEAVE: Occupational injuries and diseases are governed by the Ordinance in effect at the time of the date of injury or disease.
• PREGNANCY LEAVE: Pregnancy is treated the same as any other temporary physical disability, with employees using accumulated and unused regular sick leave time and then leave without pay unless annual leave is used.
• LEGAL HOLIDAYS: The City of El Paso observes various legal holidays, including New Year's Day, Martin Luther King Holiday, and Christmas Day.

Pay

Salary: $36,321.58 - $52,303.08 Annually