Ancillary Staff- Allianz Amphitheater

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. These businesses power ticketing, live events, and strategic music marketing programs that connect sponsors with millions of fans worldwide.

About the role

The Ancillary Team Member plays a key role in enhancing the guest experience while driving additional revenue opportunities across the venue. This position supports premium offerings, merchandise, upgrades, and other value-add programs that elevate the fan journey from arrival to encore.

Responsibilities

• Engage guests in a friendly and knowledgeable manner
• Promote and execute ancillary programs (upgrades, add-ons, premium experiences, etc.)
• Support merchandising or specialty sales areas as assigned
• Assist with set-up, inventory tracking, and end-of-night reconciliation
• Maintain clean, organized work areas
• Collaborate with box office, guest services, and operations teams
• Identify opportunities to improve efficiency and guest satisfaction

Requirements

• Must be at least 18 years of age
• Availability on nights and both weekdays and weekends
• Strong communication skills
• Confident, solution-oriented mindset
• Comfortable handling transactions and cash procedures
• Positive energy and team-first attitude
• Ability to work in a fast-paced live event environment
• Ability to walk and stand for long periods of time in various types of weather conditions