Ancillary Facilities Manager - Twin Farms
Located in the serene hills of Barnard, Vermont, Twin Farms is a private, all-inclusive luxury resort exclusively for adults. Set on 300 acres of pristine countryside, the resort is renowned for its Forbes Five-Star hospitality, exceptional farm-to-table dining, and deeply personalized service. Twin Farms is not open to the public and offers an intimate, all-inclusive guest experience. Since opening in 1993, Twin Farms has been defined by timeless standards of excellence and a genuine commitment to thoughtful, detail-driven hospitality. Our team members are at the heart of the guest experience, bringing integrity, care, and pride to everything they do.
About the role
The Ancillary Facilities Manager oversees the day-to-day care, maintenance, repair, and operation of Twin Farms’ employee housing and ancillary properties. This is a hands-on facilities management role responsible for completing routine repairs and maintenance, performing carpentry and general building work, conducting property inspections, preparing housing for occupancy, and maintaining the overall condition and functionality of each property. The Ancillary Facilities Manager is expected to independently address a wide range of general maintenance needs while recognizing when specialized work should be escalated to other Twin Farms Facilities team members or outside licensed contractors. Working closely with Human Resources, Facilities, Housekeeping, and resort leadership, this position helps ensure Twin Farms’ ancillary properties are safe, functional, well maintained, and consistently cared for to Twin Farms standards.
Responsibilities
- Perform routine maintenance and repairs throughout employee housing and ancillary properties.
- Complete general carpentry work, including repairing or replacing doors, trim, molding, shelving, cabinetry, hardware, railings, stairs, flooring components, and other building finishes.
- Perform minor drywall repair, patching, painting, caulking, weatherproofing, and finish work.
- Troubleshoot and complete basic plumbing repairs such as faucets, fixtures, toilets, drains, leaks, and other routine plumbing concerns within the scope of the position.
- Perform basic electrical maintenance such as replacing fixtures, switches, outlets, bulbs, and other minor components when appropriate and permitted.
- Repair and adjust doors, locks, windows, screens, cabinetry, furniture, appliances, and household fixtures.
- Assemble, install, repair, and maintain furnishings, shelving, storage systems, and equipment.
- Conduct routine inspections of employee housing and ancillary properties to identify maintenance, safety, and building-condition concerns.
- Develop and complete preventative maintenance tasks to reduce emergency repairs and extend the life of buildings, systems, furnishings, and equipment.
- Diagnose maintenance issues and determine whether repairs can be completed internally or require assistance from a specialized trade or outside contractor.
- Coordinate more complex repairs, specialized trades, and capital improvement work with the Facilities team and approved vendors when necessary.
- Track maintenance requests and take ownership of ensuring work is completed accurately and in a timely manner.