Analytics Manager, Marketplace

About the role

The Analytics Manager, Marketplace will play a crucial role in scaling our marketplace businesses, specifically focusing on PSA Partner Offers and consignment on eBay. Reporting directly to the GM of Marketplace, this role requires a blend of analytical, strategic, and entrepreneurial skills.

Responsibilities

• Develop and own reporting and insights focused on customer activation and retention
• Conduct in-depth analyses to identify opportunities to optimize existing customer experience flows, identify new opportunities, and inform business strategy; synthesize findings and make recommendations to stakeholders
• Partner with data platform, marketing and product teams to define key metrics necessary to meet business objectives
• Build automated reports and dashboards to evaluate business performance and provide actionable insights to executives and stakeholders
• Utilize the strategic insights you identify to lead and manage growth and retention initiatives for the business

Requirements

5+ years of experience in a relevant product, data, or analytics role, preferably with experience in consumer technology. A marketplace or ecommerce background is a huge plus. Expert experience pulling large, complex datasets using SQL and building data abstractions to support reporting and analysis; experience building data pipelines with dbt a plus. Self-starter and natural problem solver who thrives in dynamic, fast-paced environments. Familiarity with data visualization tools like Tableau, Lightdash, Mode, Looker, etc. Deeply analytical thinker who is passionate about using data to drive impact for customers and the business. Excellent written and verbal communication skills; highly organized and detail oriented. Bachelor’s degree is required, candidates holding a Master's degree or equivalent in a quantitative field is strongly preferred. Highly autonomous, great with ambiguity, bias for action [marketplace or ecomm background a huge positive / borderline requirement]

Qualifications

Salary Range: The salary range for this position is $105,611 - $171,462. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.