Analytics Lead

About the role

As an Analytics Lead within the Analytics, Insights, & Measurement (AIM) team at Fetch, you will be instrumental in driving analytic support and insights across the Omnichannel vertical, supporting Retail, Restaurant, and Agency partnerships.

Reporting to a Director, Analytics, Insights, and Measurement, you will leverage your extensive knowledge of Retail, Restaurant, and/or CPG Insights, and client support to take ownership of analytic processes and become the go-to Analytics contact for Sales counterparts.

Scope of Responsibilities

• Analytic Leadership: Take ownership as the DRI (Directly Responsible Individual) for all partners within a designated sub-vertical. Act as the primary Analytics contact for Sales managers, requiring little oversight from the Analytics Director and Senior Director.
• Client Support and Insights: Utilize extensive knowledge of Fetch's offerings to impact partner performance positively. Independently manage senior-level partner questions, demonstrating a high level of expertise in Retail, Restaurant, or CPG data and insights. Lead analytic engagement during client calls, showcasing experience in client interaction, objection handling, and problem resolution.
• Data Manipulation and Storytelling: Manipulate data effectively using SQL, ensuring accurate and insightful analysis. Craft compelling narratives and insights, effectively communicating analytic findings to both technical and non-technical stakeholders in a way that leads to clear recommendations and proposed next steps.
• Influence and Representation: Influence Sales verticals to run campaigns better suited to hitting partner KPIs, driving strategic alignment. Collaborate in crafting narratives for Quarterly Business Reviews (QBRs), providing valuable insights into Fetch performance.

Qualifications

• 5+ years experience in Retail, Restaurant, and/or CPG, Insights, and client support.
• Proven experience leading and managing analytic engagements with sales teams.
• Strong SQL skills for data manipulation and analysis.
• Exceptional storytelling abilities.
• Strategic thinking with the ability to independently manage senior-level inquiries.
• Experience representing analytics teams in cross-functional settings.
• Experience automating insights via AI enabled tools.