Analytics & Insights Lead, CS SSOE WW SIADS - Strategic Initiatives

About the role

This role will require you to invent new ways of looking at the many dimensions of our business. This individual will collaborate effectively with internal end-users and cross-functional data teams to solve problems, implement new reporting solutions, and deliver successfully against high standards. A successful individual is a person that has a proven work ethic that drives the desired results. This is a hands-on position - the ideal candidate must be willing to “roll up the sleeves”.

Responsibilities

• Support data analytics activities to develop actionable insights on pipeline, usage, and revenue data
• Develop new ways to define and measure programs effectiveness and organizational productivity
• Define the key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives
• Develop relationships and processes with sales, support, partner, finance, HR, sales operations, and other stakeholders to identify and address reporting requirements and develop new business insights
• Identify data issues, gaps in processes, and drive timely resolution
• Support ad hoc analysis & participate on projects as needed
• Be an expert in AI & analytics tools required to support the team

Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Experience working with engineering and technical teams to build automated solutions
• Experience coordinating complex products with stringent technical requirements, development cycles and schedules