Analytics Developer III

About the role

Job Summary: The Digital Analytics team delivers trusted measurement, advanced analytics products, dashboards, reporting, and actionable insights to leaders and stakeholders across the organization. As a member of the Customer Analytics team, the Analytics Developer III serves as a high-impact, leadership-facing analyst who connects business strategy, digital experiences, customer behavior, and data to guide decisions. This role partners with senior leaders and cross-functional teams to frame ambiguous business needs as clear analytical problem statements, determine what must be measured, and identify creative, fact-based ways to answer the questions that matter most. The role owns the analytical lifecycle from data-first measurement design and tracking requirements through data collection, implementation support, quality assurance, exploratory analysis, metric development, dashboarding, and executive-ready storytelling.

Responsibilities

• Partner with leaders and cross-functional teams to understand business objectives, challenge assumptions, and translate ambiguous needs into clear analytical problem statements and measurable outcomes.
• Define the measurement strategy before implementation, including events, dimensions, metrics, data sources, tracking requirements, technical specifications, processes, and workflows.
• Serve as a trusted analytical advisor and lead consultant for senior stakeholders, guiding prioritization, measurement decisions, and resource alignment.
• Apply systems thinking to connect customer journeys, digital experiences, operational processes, source systems, and downstream reporting; identify dependencies, gaps, and creative approaches to answer business questions with evidence.
• Extract, transform and load data into database as required utilizing the most appropriate tool. Assess, produce and/or develop complex relevant, standard, or custom information (reports, dashboards, interactive reporting, charts, graphs and tables) from various data sources by querying data and generating the associated output. Distribute and disseminate analytical deliverables to applicable agencies, researchers, management and other customers.
• Lead end-to-end data quality assurance, including tracking validation, instrumentation QA, reconciliation, metric testing, anomaly detection, and documentation of known limitations before results reach leadership.
• Document project/work assignments to include all needed technical documentation such as source to target mappings, data sources, definitions, methodologies, contact information, output requirements or other information to ensure continuity of process.
• Interpret complex data and associated deliverables (reports, dashboards, interactive reporting, charts, graphs and tables) in plain business language for executive & clinical staff. Effectively summarize information and create intuitive/digestible information by