Analytics & Data Solutions Manager/Team Leader

About the role

Gesa Credit Union is a place where passionate individuals come together to serve others. Our team members bring diverse backgrounds and experiences, but it's our collective commitment to empowering our communities that drives us forward.

Role Summary

The Analytics and Data Solutions Manager/Team Leader will lead enterprise analytics strategy, delivery, and capability development to drive data-informed decision making across Gesa Credit Union. Reporting to the VP of Business Intelligence, this role serves as a senior leader and trusted advisor, ensuring analytics solutions align with business priorities, meet governance standards, and deliver high-quality, actionable insights.

What You Will Be Doing

• Lead and oversee enterprise analytics and data solutions initiatives to support strategic and operational decision-making across the credit union
• Provide direct leadership, coaching, and performance management for the Data Analyst team
• Establish clear expectations for analytics delivery that extend beyond dashboard development to include exploratory, diagnostic, and trend-based analysis
• Guide and mentor analysts in applying appropriate analytical techniques, including basic statistical analysis where appropriate, to better understand drivers, patterns, and outcomes
• Drive data science initiatives by leveraging artificial intelligence (AI) and machine learning (ML) technologies to predict trends, evaluate risks, and optimize business processes across the organization
• Partner with business leaders to identify, prioritize, and deliver analytics solutions that address key organizational challenges and opportunities
• Collaborate with Data Intelligence, Data Engineering, Data Governance, and IT teams to ensure analytics solutions are built on reliable, secure, and governed data assets
• Temporarily align analysts from business units under centralized analytics leadership, as needed, to accelerate skill development, consistency, and analytical maturity
• Define readiness criteria and standards for transitioning analysts back to business units while preserving enterprise analytics practices
• Support the responsible use of advanced analytics, including statistical and exploratory methods, in alignment with business readiness and regulatory expectations
• Promote data literacy and a culture of informed, evidence-based decision-making across the organization
• Represent the Data Intelligence organization in cross-functional initiatives, projects, and committees as assigned

About You

• Strong leadership and people-management skills, with the ability to develop and motivate analytics professionals
• Demonstrated ability to move analytics teams beyond reporting toward meaningful analysis and insight generation
• Strong understanding of analytics, business intelligence, and decision-making support practices in regulated environments
• Familiarity with end-to-end business process mapping and P&L financial models, supporting the translation of analytics into operational and financial insight
• Ability to translate complex data and analysis into clear, actionable insights for technical and non-technical audiences
• Working knowledge of modern analytics and data platforms, including cloud-based analytics ecosystems and visualization tools
• Proficiency in data analysis tools (SQL, Python, R), data visualization platforms (Tableau, Power BI), and cloud data solutions (Azure Databricks)
• Strong business acumen, with the ability to connect analytics insights to operational performance and strategic objectives
• Excellent communication, presentation, and stakeholder-management skills
• Strong analytical thinking, problem-solving, and prioritization abilities
• Commitment to data quality, governance, and continuous improvement

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, Statistics, or a related field required; advanced degree preferred
• Five (5) to eight (8) or more years of experience in analytics, business intelligence, or solutions development supporting business decision-making required
• One (1) to three (3) or more years of experience leading, mentoring, or managing a team of analysts or analytics professionals required
• Demonstrated experience partnering with business stakeholders to deliver analytics solutions that drive measurable outcomes
• Experience working in financial services or other regulated environments preferred

Our Team Member Value Proposition

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs
• Full Salary Range: Richland, WA: $118,697.69-$197,829.49; Spokane, WA: $118,697.69-$197,829.49; Renton, WA: $143,516.30- $239,193.84