Analyst Transportation

About The Hershey Company

The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Beloved brands include Hershey’s, Reese’s, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, and Ice Breakers.

Our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through corporate philanthropy, we support communities, help children thrive, and operate as a business for good. This includes a deep, long-standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands-on engagement to help students succeed.

Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset fosters collaboration across functions, geographies, and businesses, enabling us to operate with speed and shared purpose.

About the Role

This role is based in Hershey, PA or open to remote work. The Domestic Transportation Analyst, Logistics, is responsible for managing and optimizing customer outbound shipments across the U.S., ensuring timely, cost-effective, and compliant delivery performance. The analyst coordinates daily shipments, partners with Uber Freight and carriers, monitors KPIs such as on-time delivery and transit times, and resolves service issues to maintain customer satisfaction.

By analyzing transportation data, improving routing and load planning, and collaborating with customer service teams, the analyst supports both operational efficiency and strategic supply chain goals, directly impacting cost control, reliability, and customer trust. This role focuses on CMG outbound shipments direct to customers.

Responsibilities

• Manage and monitor outbound shipments to consistently meet customer service-level agreements and delivery commitments.
• Analyze shipment data to improve routing, carrier utilization, and load planning, reducing transit times and costs.
• Coordinate with carriers to schedule pickups, track shipments, and resolve service issues, ensuring reliable performance.
• Track and report transportation KPIs and drive corrective actions for continuous improvement.
• Act as a key liaison between transportation, customer service, and sales teams to proactively address shipment concerns and maintain customer satisfaction.

Requirements

• Bachelor’s degree in supply chain management, logistics, business administration, or a related field.
• 1+ years of experience in transportation or logistics.
• Knowledge of freight modes, transportation regulations, supply chain operations, and systems like TMS or ERP.
• Strong analytical and reporting skills, with proficiency in Excel.
• Ability to coordinate high-volume shipments under tight deadlines and build strong relationships with carriers and customers.
• Experience identifying process improvements and adapting to seasonal demand or unexpected challenges.

Qualifications

• Practical expertise with Transportation Management Systems (TMS), ERP platforms, and shipment tracking tools.
• Familiarity with freight modes such as parcel, LTL, and FTL.
• Professional certifications in logistics or supply chain management are considered a plus.

Benefits & Perks

At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.

• Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health.
• Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match.
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable.
• Growth & Development: Career development programs, learning opportunities, and internal mobility.

Benefits may vary based on role, location, and eligibility.