Analyst - Technology

About the role

Asana Partners is a retail real estate investment manager creating value in vibrant neighborhoods by leveraging vertically integrated capabilities and retail expertise. With more than $9 billion of assets under management, the firm is active in growth markets throughout the United States and is driven to make a positive impact within communities. Our distinctive company culture is the key to our success. We recruit high-performing, ambitious individuals who are entrepreneurial and eager to maximize their potential in a team environment. We value relationship building – both internally and externally – and view it as the foundation for creating value for our neighborhoods and generating strong results for our investors. Asana Partners is known for our proven, strategic approach; our sophisticated, collaborative team; and our high-quality portfolio. With offices in Charlotte, Atlanta, Boston, Columbia, Denver, Los Angeles, and New York, we were founded to be a firm that would provide career-long opportunities for our people and a long-term partner for our investors. For additional information, visit www.asanapartners.com or follow @asanapartners. The Analyst – Technology will play a critical role in supporting and advancing the firm’s technology initiatives and enabling scalable, data-driven operations across Asana Partners. This role focuses on improving how the firm uses internal applications, business intelligence, enterprise systems, and emerging technologies to create efficiencies and support better decision-making across the organization. The Analyst will actively work on developing internal applications, creating practical tools and workflows that eliminate manual work and connect systems, and leverage AI-driven tools to solve business challenges and streamline operations, while also providing hands-on technology support across the firm, including employee support, application testing, system documentation, and other operational initiatives. This role involves hands-on development work, rapid prototyping, continuous improvement of systems, and day-to-day technology operations that directly impact how the firm operates and scales.

Responsibilities

• AI-Powered Operating System Development: Support the implementation and ongoing support of AI-enabled tools and integrations across internal systems, with a focus on improving efficiency, reducing manual effort, and enhancing business processes. Assist with testing, documentation, and refinement of AI-driven capabilities as they are incorporated into existing applications and operations
• Technology Operations & Employee Support: Provide hands-on support for day-to-day technology operations, including employee technology support, onboarding and offboarding, laptop setup and refreshes, access requests, application support, hardware and software troubleshooting, ticket follow-up, and internal documentation
• Security, Compliance & Business Continuity Support: Assist with cybersecurity initiatives, endpoint remediation, vulnerability follow-up, business continuity testing, evidence collection, and documentation of recurring technology controls
• Proprietary Application Development & Innovation: Support the design, development, and optimization of custom applications that centralize critical business processes and deliver a seamless user experience
• Cloud Infrastructure Management: Enablement and oversight of Azure services, including Data Factories, SQL Databases, and other Azure-based resources, ensuring scalability and efficiency
• Process Improvement, Data & System Integration: Collaborate across departments to identify and support technology-driven process improvements, including workflow automation, reporting enhancements, data validation, SQL query support, system integrations, and data flows that reduce manual work, improve visibility, and support better decision-making across the firm

Requirements

• Foundational knowledge or exposure to a broad range of technology solutions, with a willingness to learn and adapt to new tools
• Experience or coursework in Microsoft technologies, including Office 365 and Azure
• Familiarity with Windows laptops, Microsoft 365 applications, user access support, hardware/software troubleshooting, and general end-user technology support
• Proficient in Python, JavaScript, SQL, etc. with demonstrated ability to create, optimize, and troubleshoot scripts and queries for data analysis and reporting
• Strong problem-solving skills and eagerness to learn troubleshooting methodologies
• Strong interpersonal and collaboration skills
• Strong work ethic, self-motivated, and capable of effective independent judgment
• Acute attention to detail and passion for the highest levels of quality
• Strong organizational and process skills