Analyst, Sols PTS

About the Role

Responsible for providing advanced technical advice, counsel, and expertise in direct support of securing sales of networked printing devices as well as associated software/servers and professional and consulting services. Provide technical support in sales presentations, customer trainings, and the delivery of professional services.

Responsibilities

• Works with the sales team to evaluate prospective customers, develop account strategy, and identify possible enterprise printing applications solutions; participates in sales calls.
• Participates in on-site visits to customers for meetings, surveys, and inspections.
• Meets with customer IT staff as a technical advisor.
• Collaborates on RFP responses and provides ongoing project management support for large, complex, diverse, and challenging solution architecting and implementation.
• Collaborates on the installation and integration of products and product applications.
• Generates professional services revenue streams independent of equipment and software sales by conducting customer training classes and providing installation and integration direction for advanced Color Solutions.
• Provides post-sales 24/7 after-hours support and implementation services.

Requirements

• Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
• Relevant business experience relating to printing pre-sales/post-sales support in Large Format, office, and production environments.
• Understand and be comfortable using Adobe Creative Suite, QuarkXpress, and/or other standard Color composition and management tools, as well as respective file formats (JPEG, TIFF, EPS, PDF).
• Able to use and operate Postscript/PDF file handling tools such as Acrobat Pro Distiller.
• Extensive travel required, up to 70% with overnight stays (valid driver's license and acceptable driving record necessary). Certain minimum auto insurance coverages are required.
• Certified Color Management Professional Master; additional Datastream knowledge (AFP, VIPP, PPML, and LCDS/Metacode) a plus.
• Understanding of complex systems solutions, integration, and networking in Windows, UNIX, and Macintosh environments.

Pay

Anticipated base salary range for this role: $76,150–114,040 annually. This role is eligible for commission under the terms of an applicable plan and a transportation allowance.

Benefits

• Competitive compensation package including medical, dental, vision, and 401(k) Savings Plan.
• Discretionary profit sharing and success sharing.
• Educational assistance and recognition programs.
• Vacation and paid time off.
• Employee referral bonus.
• Employee discounts.
• “Dress for Your Day” attire program (casual is welcome, based on job function).
• Volunteer opportunities to give back to the local community.
• Canon welcome kit and official merchandise.

Schedule

Hybrid work schedule requiring you to be in the office three days a week with the option to work from home the remainder of the week (unless a specific business need arises requiring in-office attendance on other days). Work schedules and office reporting requirements may change based on business needs.