Analyst, Sales Support C-KAS

Role Summary

Sales Support (C-KAS) leads the administrative relationship with his/her assigned accounts. The main responsibilities include analyzing sales data, identifying trends, providing actionable insights, managing tenders, handling spot rate inquiries, analyzing cargo moving without filed rates, resolving contract exceptions, creating and amending contracts, developing and qualifying sales leads, and executing ONE commercial strategies through customer engagement.

Additional Responsibilities

• Analyze sales data and handle rate inquires to identify trends, patterns, and opportunities for growth.
• Ensure customer inquiries are completed with essential contract information such as volume, validity, commodity, and port pairs.
• Collaborate with the sales team to forecast sales targets and track performance against goals.
• Analyze the completion of customer agreements, review terms and conditions, translate to ONE language, and ensure agreements are filed correctly.
• Analyze demurrage, detention, and TPB actual usage. Address potential contracting errors to billing.
• Participate in Sales Calls with C-KAM/S-KAM and prepare meeting materials.
• Aid in the preparation of sales proposals, presentations, and pricing strategies.
• Communicate findings and recommendations to stakeholders in a clear and concise manner.

Core Required Skills and Competencies

• Professional written and verbal communication skills.
• Proven experience in sales analysis, market research, or business intelligence, preferably in the logistics or shipping industry.
• Ability to meet deadlines and schedules with limited supervision.
• Demonstrated capability to meet deadlines and multitask.

Function Specific Skills

• Proven ability to successfully strategize, implement, execute, and achieve day-to-day commercial plans to achieve departmental goals.
• Skilled in all facets of the sales support process: Contract creation and amendments, rate and bid request submissions, customer related reporting and problem-solving.
• A track record of assisting the outside sales team (C-KAM) in establishing goals and metrics for their customer base to meet or exceed goals/targets.
• Ability to communicate, present, and influence counterpart levels of the client organization.
• Professional and personal demeanor.
• Able to build rapport across varying personality types.
• Ambitious and self-motivated.

Required Minimum Years Experience

3+ years of commercial experience in container shipping or logistics sectors preferred. Proven experience independently solving complex problems. Documented history of managing and consuming data through commonly recognized BI platforms.

Required Minimum Education

Bachelor’s Degree Preferred

Benefits

• Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan

About Ocean Network Express (ONE)

Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha (“K” LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world’s sixth-largest container carrier with a fleet size of approximately 1.91 million TEU. Operating more than 240 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier Alliance, a global ocean carrier consortium.

What we offer:

• Opportunities available with hybrid working arrangements

Nearest Major Market

Boise

Nearest Secondary Market

Meridian