Analyst/Programmer

City: Rochester, MN | Remote: No | Department: Information Technology

About the role

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. With continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

This position is a combination of remote and on-site work; individual must live within a 100 mile driving distance to the Rochester Mayo Clinic campus. Visa sponsorship is not available for this position, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Responsibilities

• Provides support for vended and custom applications, including resolving highly complex issues, and assists with data security, redundancy, and support in collaboration with more senior technical staff.
• Conducts root-cause analysis by researching hardware environment and software application and system problems, works with colleagues and customers to resolve issues, documents resolution, and communicates resolution with customer.
• Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Mayo Clinic sites to ensure currency and functionality within the established environment.
• Contributes to the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across Mayo Clinic.
• Produces and maintains documentation such as systems requirements, designs, resource inventories, and plans as requested.
• Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership.
• May be required to provide 24/7 on-call support.
• Acts as a liaison to Mayo departments and vendors to adequately support the division's computing systems.

Requirements

• Bachelor's degree and training/experience in technical development; OR, Associate's degree and 5 years' professional experience in technical development.
• Knowledge of system design principles, software development methodologies, and computer programming.
• Ability to take responsibility and accountability for own activities.
• Possesses ability to multi-task and prioritize issues appropriately.
• Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams and unit.
• Evidence of strong communication and organizational skills.
• May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.
• Experience working in healthcare technology.
• Exposure to managing both custom developed and vendor-supplied applications.

Skills

• Experience in or knowledge of C# .Net and/or Java
• Experience in or knowledge of RESTful API
• Experience in or knowledge of SQL Server Database
• Experience in or knowledge of front end of some type (Angular, REACT, Vue)
• Experience in or knowledge of JavaScript/Typescript
• Experience in or knowledge of other structured databases, NoSQL solutions is a plus
• Experience in or knowledge of Android (Kotlin, Java) experience is a plus
• Experience in or knowledge of DevOps is a plus
• Experience in or knowledge of Azure or Google Cloud is a plus

Benefits

• Medical: Multiple plan options
• Dental: Delta Dental or reimbursement account for flexible coverage
• Vision: Affordable plan with national network
• Pre-Tax Savings: HSA and FSAs for eligible expenses
• Retirement: Competitive retirement package to secure your future

Pay

$88,358.40 - $123,780.80 / year

Schedule

• Full Time
• 80 hours per pay period
• Standard business hours Monday - Friday 8:00 am - 5:00 pm
• Weekend work as needed