Analyst or Senior Analyst, Strategy & Analytics - Orlando Magic + Kia Center/Camping World Stadium

Responsibilities

• Manage relationships with key client and Levy stakeholders and understanding their overall strategies and business objectives
• Develop specific knowledge about the venue, including physical configuration, proposed technology, and operational processes
• Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution based on team objectives and fan feedback
• Identify opportunities to change existing product offering or distribution
• Create reporting (heat maps, dashboards, slide decks, status updates) standards and formats for partner and operator end use
• Communicate key guest insights and potential action items
• Analyze and build optimal solutions around variable labor and cost of sales management
• Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability
• Support, manage, or directly complete ad-hoc analytics projects as needed or required
• Support for strategy development of new technology initiatives in cooperation with the team’s strategy department
• Lead monthly business review process to share performance updates and opportunities

Qualifications

• Self-starter who is eager to learn the business and drive insights
• Ability to develop and own stakeholder relationships
• Ability to work collaboratively in a consultative role
• Up to 5 years of experience in quantitative, analytical consulting, and/or client-facing businesses as well as experience interacting with internal organizational leadership
• Bachelor’s and/or Master’s degree in business analytics, statistics, economics, or a related field
• Experience in Excel with experience in financial modeling a plus
• Experience using SQL, R, Python, PowerBI, and/or Tableau for data analysis
• Experience in using data visualization tools, visual features of statistical software tools or Powerpoint to communicate complex ideas to non-technical audiences
• Experience in survey analytics
• Food service operations awareness/experience
• Excellent interpersonal and stakeholder management skills
• Proactive approach to problem solving and adding value

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Pay

Compensation is commensurate with experience.

Schedule

The E15er will be expected for most of the work week at Kia center.