Analyst, Marine Transformation

About the Role

The Analyst, Marine Transformation supports Royal Caribbean Group’s Global Marine Operations (GMO) transformation efforts, working onsite in Miami, Florida. This role focuses on creating structure, visibility, and follow-through for transformation initiatives across GMO, with an emphasis on understanding current workflows and identifying opportunities for improvement in clarity, consistency, and efficiency. As part of the Transformation & Performance Office, the Analyst provides analysis, coordination, and documentation to enhance how work is understood, prioritized, and executed.

Responsibilities

• Gather Information and Support Discovery: Collect and organize inputs from stakeholders, documents, data, and working sessions to identify challenges and improvement opportunities.
• Document Processes and Ways of Working: Create process maps and documentation to illustrate current workflows, handoffs, and areas for improvement.
• Prepare and Edit Transformation Materials: Develop and refine presentations, summaries, trackers, and change-related content for stakeholder review.
• Support Collaborative Meetings and Workshops: Prepare, document, and follow up on meetings to ensure alignment on problems, decisions, and next steps.
• Analyze Process Data and Metrics: Compile and interpret data to identify trends, process issues, and improvement opportunities, applying process improvement methods.
• Support Process Improvement and Change Activities: Identify gaps, translate ideas into practical recommendations, and develop change roadmaps or implementation materials.
• Track Actions and Follow-Ups: Maintain action items, status updates, and working documents to ensure clarity and accountability.
• Support Cross-Functional Collaboration: Coordinate with teams across GMO, brands, and enabling functions to gather input and support shared understanding.
• Contribute to Transformation Tools and Standards: Create and maintain templates, trackers, job aids, and resources for consistent transformation practices.

Qualifications

• Bachelor’s degree in business, engineering, or a related field.
• 1-2 years of experience in business analysis, process improvement, project management, operations, data analysis, or transformation.
• Experience supporting projects, process reviews, or cross-functional activities in a business environment.
• Proficiency with Microsoft PowerPoint, Excel, Word, Teams, and collaboration tools.
• Preferred: Exposure to maritime, cruise, logistics, hospitality, or complex industries.

Skills

• Collaboration: Ability to work effectively with colleagues and stakeholders.
• Business Analysis and Documentation: Skill in gathering, organizing, and documenting information for transformation efforts.
• Process Mapping and Current-State Assessment: Understanding of workflow documentation, handoffs, and improvement opportunities.
• Continuous Improvement Mindset: Focus on practical solutions to reduce friction and improve consistency.
• Analytical Thinking and Metrics Interpretation: Ability to analyze data and summarize findings for process improvement.
• Presentation and Communication Support: Skill in creating clear and organized presentations and materials.
• Organization and Follow-Through: Attention to detail and ability to manage trackers and documentation.
• Learning Agility: Willingness to learn quickly and apply feedback.
• Stakeholder Coordination: Ability to capture inputs and support productive working sessions.
• Tools and Data Management: Comfort with spreadsheets, presentation tools, and collaboration platforms.
• Professional Communication: Clear and concise written and verbal communication.

Working Conditions

The role involves working in an office environment, with potential travel between offices and visits to shipboard or offsite locations, which may have high noise levels. Reasonable accommodations are available for candidates with disabilities.